Attention sellers!  This is an important message about your Etsy bill!

In order to keep Etsy growing, we rely on the fees we collect from sellers. This is vital to the success and future of Etsy. As of January 1, 2008, a new Billing Policy will be put in place to motivate sellers to settle overdue accounts.

This is how billing works:

 * Your balance from the previous month is due on the 1st of the following month.
 * Your balance must be paid in full by 23:59 UTC on the 15th of the month.
 * Accounts not paid up by that time are considered overdue.
 * Accounts 2 months overdue will automatically be suspended from listing, relisting, and renewing items.
 * Accounts 3 months overdue will be suspended.

The following is a description and examples of how this will affect sellers who have not been paying  bills.

Your September bill was due October 1. If you didn't pay it, that bill became overdue on October 15th. On November 15th, it became 1 month overdue. On December 15th, it became 2 months overdue. On January 15th, 3 months overdue.

If your bill is 2 months overdue, you will automatically be unable to list, relist, and renew items. If this happens, pay your bill to have your listing privileges reinstated.

If your bill is 3 months overdue, your account may be suspended. If this happens, email billing@etsy.com to discuss paying your bill and reinstating your account.

This policy goes into effect on January 1st and you should pay by January 15th at 23:59 UTC, or you will have to deal with these penalties. 

Please, please pay your bills.  If you do it now, you will save yourself a big hassle. And you will save Customer Support many, many headaches (and time not spent helping newbie shoppers!). 

You can find a helpful Billing FAQ called How Billing Works in Your Etsy.



We first posted about the new Billing Policy here.
If you have questions about your Etsy Bill, please email billing@etsy.com.