![]() |
|
|
Story by
contrary,
HeyMichelle,
RevolvingDork,
TechUpdates
Published on February 8, 2008 in Etsy News |
Photo by micawber |
Thanks to the community's help and suggestions in the ideas forum, we have been able to add some helpful text during the checkout process. Upon checking out during the "submit order" step in the process, the following text now appears above the text field:
"Message to the seller (optional): Please share how you found this shop, confirm address details, or anything else you'd like to say!"
Now your buyers will be prompted to enter details of how they found your shop or the specific item they purchased from your shop!
This is the perfect opportunity to go buy that item you have been eyeing in your favorites so you can see exactly how it work...Hint hint...
Thanks for another great idea from the community!
| Tags | buyers, checkout, sellers, site features ETSY NEWS, Tech Updates |
|---|
|
contrary
|
|
HeyMichelle
|
|
RevolvingDork
|
|
TechUpdates
|
36 comments Login to add your own!
qwynwyn
Little detail: I don't think the sentence construction is right. "or anything else you'd like to say" doesn't match the other parts (where is the verb?). That bothers me. The tech update is good for sellers though.
cozycottagecreations
Woo Hoo! That's a great addition - something I've always wanted to know but never asked. Can't wait for my next sale to see what they say! Thanks!
femputer
Yay! Thanks for this update. :)
I agree with Qwynwyn that something seems off in the wording. I think it's that by introducing a second verb for "confirm..." is what throws the sentence off a bit because it prevents the "please share" from applying to the third item in the sentence.
anandi
This is great!! Sadly, my recent buyer didn't put anything in here :( But we'll see how it goes.
While I'm here, any chance we could get functionality to put Google Analytics or a Site Counter on our pages so we can see where people are coming from, etc?
JPATPURSES
Very Cool- hope the buyer takes the time to use this feature. It would really help track our advertising costs. Also Thanks for using one of my items as the example !!! :)
projectfelt
Im excited about this one guys! Nice job. Keep the good news coming!
blackeyedsusan
I saw it when I checked out during a purchase today but it was faint in grey, and very small and doesn't seem like many buyers will really be compelled to use it. I like the IDEA so much, but am not too keen on the implementation. It will be interesting to see if it really helps.
abitabite
OMG yess yes oh yes oh god yes yes yes!!!!
This has been number one on my list since joinging etsy. So important!
THANK YOU
fringe
this is such fabulous news! thank you so much, Etsy admin.! this has been number one on my wish list as well. xo
dreamtime1
fantastic! i was going to convo my buyer re this when she receives my item. great addition.
SalmonStreetStudio
Yay! Will their message to us be displayed higher up on the form too?
(OK, we are *never* satisfied, I know).
: )
micawber
Awesome idea...super helpful for seeing which marketing strategies are working.
Also, thanks for posting my "Connected" print in this article! Me love you loooonnnng time! :)
Slowshirts
Please use this space to specify a size or color choice, confirm address, share where you found this shop, or any other words you'd like to add!
For those of us who offer options in a listing, the above wording would have been more beneficial. The "message to seller" section is usually used for the purpose of choosing a SIZE or COLOR. I do thank you for at least bringing more attention to the "Message to seller" feature. Many thanks!
localcolorist
Brighter bold colors would be very helpful
BRIGHT BOLD RED instead of pale colors
choose payment method in pale green is not bold enough
pale green anywhere in the payment process for important steps fades into oblivion for people with sight issues or ADD ?
Thank you
electrikolor
I don't believe that adding a 3rd place to confirm address information (PayPal addy plus Etsy addy, plus another option to confirm) here makes much sense--that part is broken, but this won't fix it. Just keep the comments here to something like:
Share how you found this seller and any important messages you need to convey...
Psculptures
Good idea!
Suggestion...
Message to seller(optional, but helpful)
vanillalotus
Great that is exciting. I had a customer today say how they found me and it was some place that I never would have guessed!
spugmeistress
i don't think i have ever had a customer use the 'message to seller' option, even if they've had something they needed to add - they've always convo'd or emailed instead. which leads me to think that most people don't realise it's there or exactly how helpful it is!
it's a great step in the right direction, but really not a great implementation, especially with the co-op advertising coming up and people wanting to know if the ads are successful. we *need* proper seller stats if you want us to give you more money either for the print ads, or for showcases and the like.
GreedyGoretti
I think this will encourage a few more buyers to write something in the box. Thanks!!
freshieandzero
That totally makes sense as to why I have had comments in the message to seller box in the past few days, when I rarely get one. Cool! How neat that a tiny little line of text really spurs people on to write us a little note! Thanks for adding it!
DesignsByBari
I like knowing as well...I really hope buyers will take a minute to use this box...



prisma
Urbanknit
ArgyleWhale
tinaseamonster
heidiburton
juln
tortillagirl
pookeh
yaelfran
SimplyWired
phoebec
LookingGlassJewels
EarthWrappedJewelry
islandgirlartplay
congrats; it was a nice selection; here are my nominations ...
by Sybillinart
on Loveartworks Wins th...
I lOVE it all!
by soule
on Etsy Finds: Gifts fo...
Congrats!, Great bowl!, I nominate this beautiful Christmas tree ornament ...
by anadiazarte
on Loveartworks Wins th...
style I love
by LilaJo
on Rock 'n' Shop With L...
Everything was so beautiful, it was hard to decide. Great ...
by QuiltSewCover
on Loveartworks Wins th...
lovely selection!
by soule
on Rock 'n' Shop With L...
Congratulations, your bowl is gorgeous!
by CLineCreations
on Loveartworks Wins th...