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Story by
CustomerCare,
jorgelo,
kfarrell,
TechUpdates
Published on November 19, 2008 in Etsy News |
Photo by |
Today we released an update which will make it easier to flag an item on Etsy. If you notice an item listing that violates Etsy's site policies, you can "flag" it to notify the Etsy Support admin who work on Content. Previously, the "Report this item to Etsy" link would lead you to contact Support by email; now the link leads to a simple form you can fill out and submit right on Etsy.
If you're new to flagging, here are some FAQs:
What is flagging? How do I flag an item?
If you find an item on Etsy which appears to violate the DOs & DON'Ts or Terms of Use, you can bring it to the attention of Etsy's staff by clicking "Report this item to Etsy" in the right sidebar on the listing page. Just complete the simple form by selecting a reason and adding any additional information in the message field.
What happens when I flag an item?
Etsy admin review every flagged item. If the item appears to violate Etsy's policies, admin will contact the seller by email. In extreme cases the item may be removed from the site immediately. Flagging is confidential; only Etsy's staff will know who flagged an item.
Oops, I flagged an item by accident! Can do I undo it?
There isn't a way to undo a flag, but don't worry, each flag is reviewed by a human being. If you flagged an item in error, it will be cleared when the Content admin reviews the shop.
Will I know right away if one of my items gets flagged?
Etsy admin review each flag before notifying the seller. You will only be contacted if there is something you need to change about the listing or if Etsy's staff have questions about the item or shop. If you do get an email from Content, it's important to respond promptly so the issue can be resolved quickly. Etsy admin will email you at the address on file in your account information (Your Etsy > Account Info), so be sure that info is up-to-date.
What else do I need to know about flagging?
You can read more about the people who work on Content here at Etsy in this previous Storque article: Meet the Content Folks on the Support Team. You may also want to familiarize yourself with Etsy's policies for flagging from the DOs & DON'Ts.
| Tags | Content, Dos and Don'ts, flagged items, flagging, help, rules, support, tech update, violations |
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CustomerCare
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jorgelo
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kfarrell
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TechUpdates
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