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Story by
CustomerCare,
kfarrell,
TechUpdates
Published on December 18, 2007 in Etsy News |
Photo by |
Dear Sellers!
Your Etsy bill is due on the 1st of each month and you can pay it at any time. It becomes overdue on the 15th of the month, at which point you may start to notice some nagging reminders popping up in Your Etsy.
In order to clear up some confusion about billing, we've extended the payment grace period until 12:00 am on the 16th of each month, meaning you will not see any nagging overdue notices until then. Our billing time is in UTC (UTC is Coordinated Universal Time), so that's midnight for folks in London and 7:00 pm on the 15th for the East coast of the USA.
And don't forget, starting on January 16th, 2008 (UTC) we'll be taking action on overdue accounts, so make sure you're current!
Please see this previous post about Etsy billing and the new policy for more info! If you have concerns about your bill, please email billing@etsy.com.
| Tags | billing, bills, business, CustomerCare, Customer Support, Etsy bills, overdue bills, payment, policy, selling, Tech Updates |
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CustomerCare
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kfarrell
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TechUpdates
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