http://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/2008-08-15T17:43:29-05:00Recent comments in the Storque for article: Service Tips for Sellers: The Buyers' Perspective 2008-08-14T14:25:26-05:00tinaseamonsterhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26635

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>as a buyer, i don&#39;t like thank you messages that don&#39;t add any extra content to my experience. they are just an extra email in my long days of emails. i love it when a seller tells me something interesting or funny in their thank you convo or email. stuff like: &quot;thank you for buying this from me. last night i had a dream that i bought a rhino. he smelled bad and ate all my lucky charms.&quot; ok. who has time for that?</p>

2008-08-14T14:27:33-05:00MoxyFoxDesignshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26636

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>I love it when buyers take time to add more than a couple of words of thanks in their feedback. This is a place where the personal touch lasts for a long, long time.</p>

2008-08-14T15:37:26-05:00juliepeachhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26646

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>There&#39;s REALLY great advice in here for everyone- Thank you for this article!</p>

2008-08-14T16:03:00-05:00SeaFindDesignshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26649

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>As a seller, I&#39;m always hopin&#39; that my customers get that my feedback includes my &quot;Boston Chick&quot; personality! You need to be yourself around here, I&#39;m nawt a depahtment stowah! It&#39;s the little extras that count.....</p>

2008-08-14T16:41:55-05:00GemmaBeadshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26655

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>I love this article. I know now what I need to improve on. I completely agree with turtleparktots regarding shipping costs! You can insure products and value, you can&#39;t insure shipping charges. That&#39;s always been a hot button for me. Thanks all!</p>

2008-08-14T17:34:28-05:00edithandluluhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26662

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>This article is so helpful. Thanks.</p>

2008-08-14T17:50:06-05:00sixsistershttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26668

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>I hope sellers will read this. I have had both good and bad experiences here as a buyer. I love the convo thanking me for my purchase and telling me when it will be shipped. </p>

2008-08-14T19:08:05-05:00curlyfryschttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26673

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Thank you. I love hearing from a buyers perspective. I can only make my service better if people tell me what they want or expect.</p>

2008-08-14T19:56:59-05:00RockCityhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26678

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Great article! Thanks for the insight into the Etsy buyer and for all the tips on differentiating the Etsy experience from that other site that shall remain nameless :)</p>

2008-08-14T20:01:07-05:00MyFairyBabieshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26679

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Please, if you are going to put a &quot;gift&quot; in my purchase please dont put your castoffs (i.e. junk). If it is not useful to you, then it is not useful to me and I would rather not have the guilt of keeping it or throwing it away. I don&#39;t mind business related items. I know people take extra time and money to create these to promote their business. </p>

2008-08-14T20:33:13-05:00pogoshophttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26683

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p> Thanks for the insights!</p>

2008-08-14T21:40:30-05:00KAHOONICAhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26686

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>fabulous.</p>

2008-08-14T22:25:46-05:00priyacreationshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26689

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Excellent article! </p>

2008-08-15T00:08:33-05:00Penni1http://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26698

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Thanks for the advice- </p>

2008-08-15T08:24:13-05:00Timelesshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26709

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Not being horrible, but I hope Etsy takes this advice to heart, too. Communication, honestly, follow through (although that might be perceived as something completely different here in the UK) and a human connection would not go amiss here on the site, either... </p>

2008-08-15T08:26:29-05:00WinchesterLambournehttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26711

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Thank you so much for this article marymary and bethela! It&#39;s not only interesting to read, but also very educative for us relatively new sellers. Thank you for including our views! :)</p>

2008-08-15T08:54:01-05:00TheHauntedHollowTreehttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26713

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Great article!</p>

2008-08-15T09:12:12-05:00whimsypicshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26714

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>I love getting a convo acknowledging my purchase! </p>

2008-08-15T09:24:11-05:00AnvilArtshophttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26716

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Great article, and great input from both buyers and sellers. Thanks!</p>

2008-08-15T10:47:01-05:00creativeneurosishttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26723

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>this article makes me want to start singing an Alanis Morrisette song...</p>

2008-08-15T12:00:14-05:00ArleenDesignhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26731

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>That was a great article! I think in both side we all want to feel appreciated and special either buying or selling. It was just a wonderful insight to remind us all. </p>

2008-08-15T12:44:45-05:00dogtieshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26740

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Great! Thanks</p>

2008-08-15T13:30:47-05:00dorothywynhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26743

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>great article and I&#39;ve learned a lot from this.</p>

2008-08-15T14:09:51-05:00VintageEmbellishmenthttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26747

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>I am kinda surprised to find buyer/sellers opinions here and no one who just purchases items on Etsy but does not sell, or did I just miss them?</p>

2008-08-15T14:11:03-05:00Bluebirdlanehttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26748

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p> Very interesting article. Unfortunately I don&#39;t have time to write a personal convo for every sale I make. If I did that I&#39;d never get anything shipped!!! Thanks for the effort put forth for the article!</p>

2008-08-15T14:12:47-05:00poseypatchhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26750

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Great article and very informative! Thanks!</p>

2008-08-15T14:15:44-05:00peeno123http://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26751

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>I concur. Great tips and info from the buyers point of view. It is most helpful. I wish that after I take the time to include a handwritten note in my cute little package, and after I have left feedback and convo&#39;d the buyer as to the shipping details that more buyers would take the time to leave feedback for me... Or, at the very least let me know the item has arrived. </p>

2008-08-15T14:21:18-05:00summer62http://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26752

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Great input from everyone. It would be nice to have an option for insurance so that it&#39;s the buyer&#39;s choice whether they want to purchase insurance or not. Many of my items are under $10 and I am sure most people wouldn&#39;t want to add the additional cost for an item that wasn&#39;t expensive. I know I wouldn&#39;t. But I would still like to be the one who makes the decision about it. Again, what a wonderful article, and very helpful input from buyers and sellers. Thanks, and have a great weekend everyone!</p>

2008-08-15T14:30:17-05:00ashleyarsenichttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26758

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>i agree completely with summer62!</p>

2008-08-15T14:38:27-05:00theshineboxhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26759

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>thank you for the insights </p>

2008-08-15T14:52:47-05:00lovarevolutionaryhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26762

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Great article! I love to hear what buyers have to say! </p>

2008-08-15T14:58:54-05:00edor7http://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26764

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>As a buyer I prefer no extra little &quot;gifts&quot; if they are really just random &quot;junk&quot;. It comes across as somewhat careless and impersonal... I usually dont like business cards and promotional stuff unless they are really well designed. Who really keeps business cards? Don&#39;t they just accumulate and get thrown out eventually?</p>

2008-08-15T15:10:11-05:00toolisjewelryhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26768

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Wonderful article, thank you very much! I agree with peeno 123!</p>

2008-08-15T15:15:19-05:00brandedbutterflyhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26770

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Good article. Lots of good info. and food for thought. Thanks for posting it.</p>

2008-08-15T15:16:08-05:00opalpoemshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26771

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Thanks! Really cool to hear what buyers have to say. Totally agree with peeno &amp; summer62 :)</p>

2008-08-15T16:22:27-05:00thewrenhttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26782

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>These were helpful tips.</p>

2008-08-15T16:55:43-05:00appleorangeshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26785

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Thanks for including my input and for featuring one of my items.</p>

2008-08-15T17:30:47-05:00cms36451http://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26790

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Great advice. I try to follow all of these tips all ready, but I will always strive harder to make sure my customers are happy. Sometimes throwing in a free gift doesn&#39;t hurt! Who doesn&#39;t like free? I know I do!</p>

2008-08-15T17:42:06-05:00HomeMadeTreasureshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26793

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Excellent article. I agree with peeno 123. As both a seller and a buyer it is nice to get feedback. I have bought more than I have sold and I cannot tell you how many sellers do not bother to leave feedback or even say thank you for your purchase. As a seller I always leave feedback right away, thanking the buyer and letting them know how much their business is appreciated. I also convo the buyer to let them know when their item is shipped out. I can&#39;t stand it when I have to ask a seller if my package was shipped out yet. Recently I have started to make the buyer&#39;s package extra special to let them know I care, as well as add a thank you note. It would also be nice if the buyer would leave feedback just to let you know that they received your package and are satisfied with it.</p>

2008-08-15T17:43:29-05:00westcoastbeadshttp://www.etsy.com/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/#comment-26794

<p>From article: <a href="/storque/how-to/service-tips-for-sellers-the-buyers-perspective-2374/">Service Tips for Sellers: The Buyers&#39; Perspective </a> </p> <p>Thanks, great article. I definitely agree that good communication is the most important thing. I am starting to get in the habit of giving away extra items whenever I can, and thank you notes for sure!</p>