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Story by
daniellexo,
diffractionfiber
Published on July 24, 2009 in How-To |
Photo by |
DiffractionFiber here! A few weeks ago I hosted a live workshop in Etsy's Virtual Labs on Finding Your Etsy Niche. Thank you to everyone who joined me. For those who couldn't make it, watch the short videos below for a recap! On the left you'll see the live chat during the workshop and on the right you'll see the avatars of the community members who attended.
To start off, I want to talk a little about the Psychology of Shopping. How we make spending decisions and how we choose between products can help you in marketing and creating.
How do buyers choose what to buy? You want people to lust for what you are making. Part 2 covers lust and loyalty.
Remember, advertising to those 10 people is a lot cheaper than to 1,000 people!
Let’s talk about the actual process of making a purchase.
Four steps are required for a purchase to be made:
- Customer has a problem, a need or simply a want. Maybe it's to look hip, to give a gift, to organize, to get clean. Whatever it is, there is a need you are filling.
- They need to know about you.
- They need to like you and your products.
- They need to trust you.
I want to wrap this up with talking a bit about instilling loyalty.
For me, there are two important components in instilling loyalty, both with customers and with bloggers who might return and write about you again:
- Exceed their expectations.
- Give them a reason to return.
For more tips on running a shop that has a unique stamp of individuality, check out this article by TortillaGirl.
The Seller Handbook | Visit the Virtual Labs | Virtual Labs FAQ
| Tags | business, diffractionfiber, Finding Your Niche, How-To, HOW-TO, marketing, product development, Seller Handbook, Seller Help, sellers, selling, video, Virtual Labs |
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95 comments Login to add your own!
Morado
Thanks for sharing these tips! look forward to reading more such wonderful suggestions.
MagnetGames
These were very nice to listen to -- DiffractionFiber, you are very good at explaining things!
<3
susan.
Tumus
Thanks Diffraction! I'm glad this was posted up because I can't attend the virtual labs since i'm at my "9-5" so this was a nice pick me up this afternoon. Good advice ^_~
Tumus
Oh and it would be AWESOME of Etsy if they posted a recap of the virtual labs with little video tid bits like this more often :)
KOALACaddie
Thank you very much. I continue to be impressed by the level of support and direction that Etsy offers the shop owner. DizzyW's work is great! No wonder it was chosen for the lead photo!
britishcreamtea
Thanks ;)
I love reading and listening to as much as I can!!
eyeful
Thanks so much for posting the videos! I really enjoyed hearing these tips! :)
jenharruff
Thanks so much for the great information! It's really helpful for newbies like myself!
baconsquarefarm
Great shop and tips as well, enjoyed your presentation....you were awesome~!
sandali
It's brilliant to learn more & more about Etsy & our buyers -- happy days ;)
SewnNatural
Yay! Thank you.
Great tips - setting yourself apart with old fashioned quality is so important (both in the product, in the process and in the communication after).
Great tips.
RockPaperSilver
Super helpful tips...and they are simple (relatively speaking :)). Pepped me right up! Thanks! Cat
blueberryshoes
awesomeness. thanks for adding nerd lemonade to the amazing lot ;)
Balanced
This was one of the best labs I've been to yet. So helpful!
And I love that it's so nicely saved here for us to refer back to. :)
krize
Great tips and it is really very important to find your niche, to find your costumer and to make him happy. Thanks for these tips, because I have missed the virtual lab!
MyDearest
Great tips! I missed the lab, too, so it's nice to have the video to refer to. Thanks!
sweetlylovely
Very helpful tips! I missed the lab so this was a nice treat! Thank you, so much.
LisaFerinDesigns
Thank you so much for posting this for those of us who missed it the first time!
UglyBaby
This is such great information and I was sad to have to miss it -- thanks for posting it here!
MinceCo
psychology of shopping...??yep, it makes me feel pretty good. Thanks for the tips
asundrynotion
Missed the lab so it's terrific to get it here. Good tips are appreciated always! Thanks!
aBreathofFrenchair
Thank you! I wasn't able to join and I appreciate the post!
3squares
Thank you! I enjoyed the "live" version, and appreciate the videos to refer back to. Oops, I think that was improper grammar. :)
TheSingingBird
I'm hoping to fill up my shop again soon and this has been really helpful, Thank You!! :)
madetogether
love what you said about costomer loyalty! especially love the surprise gift!
SewInventive
I am Sew impressed with your advice. I Am on my way to using your tips.
monkeyandsquirrel
i sat in on that virtual lab lesson... it was chock full of great ideas. thanks again!
tldgrainwear
It's a pitty I missed that virtual lab, but thanks for uploading it! Can't wait to watch every video, luv!
LizsDivineCreations
Thanks for all the facts and time and effort! Very helpful!
Suzan
Your time and effort is very much appreciated and will be put to use. I am blown away with all the help ETSY puts forth to help sellers! Hope to have my shop up soon. Still have some "homework" to do so I will be back for more learning labs! Thank you Danielle. Sincerely, Suzz
modestambition
This is great advice. It is really is all about making that connection with the buyer and respecting that relationship.
PoppyTogs
Thanks SO much for all the advice :) I am trying to utilize all that etsy has to offer.. Waiting for my first sale! :)
AutumnsWings
ohhhh Thanks so much! I think your info Will come in very handy! I'm kinda new and have just recently been finding the time to search out all of etsy's jewels in hiding. :)



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