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Holiday How-To: Sagittariusgallery's Top 10 Tips for Newbie Sellers
Story by sagittariusgallery
Published on September 18, 2008 in How-To 		Photo by

bunnyninja — Lil Lost Chickadee

Attention Newbie Sellers! 

If you don't know Sagittariusgallery, you should. Not only a painter and an experienced seller, she takes it upon herself to share informative Newbie Guides on the forums (and on the Storque too — see here for her past posts). We invited her to list her Top 10 Crucial Holiday Rush Tips for Newbie Sellers.

The holiday season can be a maddening, glorious time for veteran sellers and newbies alike. For sellers who call the 2008 Holiday Season their first, it can be especially confusing, exciting, and stressful, not knowing what to expect and how to prepare. As a natural "fact finder" (not to mention online sales veteran of six years and Etsy seller since January 2007), I'm constantly looking for ways to make things more manageable, and of course, obsessively categorizing my findings and presenting them in countless forum threads ;)

So, without further ado, I present to you a list of 10 ways to make your life a little bit sweeter as a seller this Holiday season.

P.S. If you have your own helpful holiday tips, please feel free to share them in the comments! We're all in this together :)

1. Just because you post it, doesn't necessarily mean they will come. It is true that there is a "holiday rush" — but even the most successful Etsy businesses had to start somewhere. They needed to learn the ins and outs. They needed to advertise. They needed to learn their demographic, know their target audience...they had to teach themselves the marketing savvy they needed for their businesses to flourish. You need to figure out who you are selling to, find them, and bring them to you. Which brings me to....

2. Utilize targeted outside advertisement. It is up to us to bring potential customers to our storefronts. For example, several artists came together under AndyMathis' The Artist Collective and split the cost of a co-op ad in American Art Collector Magazine – our demographic. Know who your audience is and devise a marketing plan. You are directly responsible for your own success: Don't leave it to chance by dropping links everywhere without a plan. (See here for more advertising how-tos.)

3. Diversify your price points. Etsy has new buyers and sellers signing up every single minute of every single day, so there is no shortage of patrons for what it is you are offering. However, if you only offer products at one price point, you could be cutting out a big chunk of a viable customer base. As an artist, my originals are at a higher price point. I began offering prints of my work to be able to offer my artwork to a wider range of patrons who might not be in the market for a pricey original. My sister, a jewelry artist, offers lower priced earrings and zipper pulls as an alternative to her more expensive pieces utilizing higher end gemstones and metals. (See here for more pricing how-tos.)

4. Set certain times of the day or days of the week aside for certain tasks. Organization is key! For example, I ship on Tuesdays and Fridays. You might want to set aside certain days to ship, certain times of the day to check your email and respond to convos, etc. If it becomes a part of your routine, it becomes easier to keep it all under control. Budget your time accordingly and you'll be less pressed for time and end up less stressed at the end of the day. We all know stress kills productivity! (This post from a WAHM deals with organizing your work day.)

5. Have your shop policies clearly outlined and in order. During a busy retail season, it is wise to keep all pertinent information about your shop at your customer's fingertips. You need to account for the all important impulse purchases. It's not going to be an impulse purchase if a buyer needs to convo you and ask a question. Think of all of the questions you might ask a seller, and answer them within your shop, be it in the shop policies, profile, or the descriptions themselves. What courier do you use to ship your packages? What is your return policy? Do you offer expedited shipping? Do you offer multiple item discounts? Will you offer gift wrapping services? Would you consider sending the package straight to the gift recipient? Do you insure your items during transit? What about tracking? (See here for more policy how-tos.) Ahh...that brings me to another important tip....

6. Try to utilize courier pick up. USPS, FedEX, UPS and DHL all offer online shipping services. Don't want to stand in long post office lines this holiday season? Got a working printer with ink just begging to be used? This is the way to go. All you need is a postal scale (I got mine for 15 bucks on discount – just search online and you'll find them!). You can even order shipping supplies for free for Priority shipments through the Postal Service. (Remember, these free supplies are for Priority shipments only!) It's also important to remember that international shipments will still need to go to the post office directly, but having currier pick up for domestic packages is truly a time saver. (See here for more shipping how-tos.) Speaking of international shipments....

7. Offer international shipping! Etsy is an international site. If you are from the United States and only offer domestic shipping you are cutting out a huge customer base. Shipping internationally is not as scary as you might think. I know that is a big reason people end up holding back. Forms, rules, regulations: it seems daunting, I know. However, it's nothing to shy away from. If you have a question about a country's rules, USPS has a nifty area of their site where you can read up on what is and isn't acceptable as well as how much it will cost you to ship to any destination you choose. Bookmark it and pull it up anytime you have a question.

You can also go to your local post office and ask for a big stack of customs forms so you can fill them out at home instead of in one of the long lines at the post office. It saves time. I will say that the postal service is least expensive shipping option by far for international shipments. The rule of thumb: If it is under 78 inches when you add length and girth (you get the girth by wrapping the measuring tape around the package width wise), then you can send it through the post office to any international destination. Of course, it's important to consult your local post office if you have any questions. They are usually more than willing to help you out!

8. Expect the unexpected. You never know what could happen. Say you advertise in the right spot, a blog picks you up, you get featured, or you end up creating the "it item" for the Holiday season. Are you ready? Start preparation as early as you can to ensure you have enough stock, just in case. This is not to say everyone's shops are going to blow up with orders, but yours could. Plan accordingly.

9. Have a "stop date" in mind for shipping *and* custom orders. Keep in mind many people will be ordering closer and closer to Christmas for a special someone and will expect their gifts in time for the holiday. It might be best to put in your shop announcement the cut off date. With international purchases, it's important to remember that unless you send it guaranteed for a certain date delivery or express, there is no way you can guarantee that a purchase will be there on time. Be up front with your customers about what you can and cannot guarantee to them. They will appreciate it.

10. Last but not least, enjoy the time of year! Don't allow yourself to get overstressed and overworked. Only you know what you can handle. If you have too many custom orders and you've got a convo from someone about one more? Politely let them know you're booked, but appreciate their interest, and ask if you can put them on a waiting list. It's not rude to be upfront (but polite, of course!) that you already have enough on your plate. When you're stressed, it shows in your work — and you want to be able to give each piece (and customer!) the attention they deserve! We do this, after all, because it's what we love to do — and stress can make you want to tear your hair out and make you start to forget why you love what you're doing. Nobody wants that. So sit down, have a cup of cocoa in some cozy pj's, create something awesome and remember how cool it is to be doing what you do!

Read more how-tos for sellers. And post YOUR suggestions for newbie sellers in the comments below!

Tags business, Holiday How-Tos, holidays, HOW-TO, newbie guide, organization, sagittariusgallery, Seller Handbook, selling, tips, Your Shop 101
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118 comments     Login to add your own!

Sept. 18, 2008 at 11:20 a.m. LazyTcrochet

All great points! My favorite is "organization is key" and don't forget to stock up on supplies.

Sept. 18, 2008 at 11:26 a.m. thepairabirds

Great article, Sagittarius! I'm not a newbie and I learned something today (I never thought about asking for a stack of custom forms to keep at home).

Sept. 18, 2008 at 12:03 p.m. dogties

Thanks for sharing!
GO ETSY!!!

Sept. 18, 2008 at 12:19 p.m. sillylittlelady

Wonderful wonderful tips! Thank you so much it is so generous of you to help out us newbies like this!

Sept. 18, 2008 at 12:23 p.m. craftyfolk

here's to holidays! it'll be my first as a seller on etsy and i'm working towards great things:)

Sept. 18, 2008 at 12:25 p.m. sagittariusgallery

I'm glad everyone's finding them useful!

Here's to a successful holiday season!

~Aja

Sept. 18, 2008 at 12:29 p.m. TresFleury

Thanks - this is v.v. helpful !

Sept. 18, 2008 at 12:32 p.m. HomemadeZen

nice post for all newbies out there

Sept. 18, 2008 at 12:57 p.m. francesphoebe

another idea for saving on shipping is to make your own mailers.
I found out it only cost me 20 cents a mailer opposed to 60 to $1.20.

And you can use festive paper for the holiday.

Sept. 18, 2008 at 2 p.m. islandgirlkreations

Great info, organization is challenge for me so this article was a big help.

Sept. 18, 2008 at 2:12 p.m. EyePopArt

Thanks, great article! I just got myself a big stack of those custom forms, all ready to go!

Sept. 18, 2008 at 2:40 p.m. jamieribisi

Great advice, Sag!!

Sept. 18, 2008 at 2:49 p.m. limitz

Thanks for sharing. What I still cant fugure out it how can I advertise in a blog... what should I do for that to happen..??

Sept. 18, 2008 at 3:31 p.m. MyNovember

Thanks so much for the great tips! I'm still so new to selling and I'm definatly more than a little nervous about the upcoming holiday season! I apprecaite you sharing your experince and wisdom with us.

Sept. 18, 2008 at 4:08 p.m. thefunkyfelter

These are great tips for everyone - not just the newbies :O) thanks a bunch!

Sept. 18, 2008 at 4:27 p.m. sunshinecupcake

I echo the sentiments, thanks for taking the time to write this! We just started selling this week and have so much to learn.

Sept. 18, 2008 at 5:20 p.m. SnappyBibs

Thanks Aja!

Sept. 18, 2008 at 6:36 p.m. bluejn

great tips i am a newbie and completely forgot about holiday shipping. i want to make sure my customers get it before the holiday. can't wait for christmas!

Sept. 18, 2008 at 6:40 p.m. BlackStar

Great article Sag!

Sept. 18, 2008 at 6:41 p.m. baddinsdesign

this is so energizing! thanks for your super helpful article! to the studio with me!

Sept. 18, 2008 at 9:35 p.m. CherWisdomFreer

thanks for the tip on purchasing your own postal scale. I assumed they would be super expensive.

Sept. 18, 2008 at 11:21 p.m. WingsDove

Wonderful tips. Thank you for this article.

Sept. 19, 2008 at 9:57 a.m. cre8tvekarma

Truly grateful for these newbie tips!
A friend shared that he recycles received usps shipping boxes by cutting them open, then using them inside-out. This way they get several uses, if passed on to a recipient.

Sept. 19, 2008 at 2:30 p.m. RubyBeets

Wow,Thank you for info! I look forward to the holiday rush! Bring it on!

Sept. 19, 2008 at 4:09 p.m. petalandpink

this is my first holiday season on Etsy, thanks for the tips!

Sept. 19, 2008 at 4:53 p.m. Studio618

A newbie who appreciates all these newbie tips. Thanks, especially the last tip. :)

Sept. 20, 2008 at 2:51 p.m. dancingcircle

Great to see you in the storque - and excellent tips:)

Sept. 21, 2008 at 10:24 a.m. CaptureCapeMay

Great points! #1 is crucial. The reason Macy's is so mobbed on Christmas is because they've got a lot of long standing customers and because they advertise. One can't assume that they're store will be like Macy's at Christmas just because there is increased buying activity during the holidays in-general. You need to find you market and advertise to bring that Christmas "mob" in :-)

If you can't or don't want to advertise, at least don't allow yourself to be buried in the searches. Re-list to make sure your items aren't appearing on page 500...no customer is going to search that far to find something. Good luck!

Sept. 21, 2008 at 3:04 p.m. PamperMePlease

Thank you for the tips! This will be my first holiday season here on Etsy. I have been working on getting new products listed now so I can focus on my customer's needs during the holidays. Good luck to everyone!

Sept. 21, 2008 at 5:54 p.m. CountryLanes

Thanks for the info! You can never learn too much!

Sept. 22, 2008 at 6:58 a.m. rkdsign88

Very useful article, thank you so much for sharing

Sept. 22, 2008 at 12:56 p.m. ConstantGalore

Great article!

Sept. 23, 2008 at 9:46 p.m. craftedbyteri

This was a great article. Thanks much for the info!

Sept. 24, 2008 at 12:54 p.m. jakesladder

this is my first holiday season on Etsy, thanks for the tips!

Sept. 24, 2008 at 8:31 p.m. PhospheneDream

I would love to feel the rush too!

Sept. 25, 2008 at 12:26 a.m. TrixieAndBeever

We're new to Etsy, but have a few years' experience with holiday shipping headaches. Really great advice about being upfront with what you can guarantee or not. Every mail and courier service is super-busy during the holidays, and the border can slow things down some more.

But we've also had several customers who are really cool about gifts arriving a few days after Christmas. If they've ordered something unique and special close to the holidays, some folks just accept it and wrap a photo of what's on the way! Of course, go with honesty first, so the customer can decide!

Sept. 26, 2008 at 11:02 p.m. SamiBelle

This helps me so much, thanks a bunch!

Sept. 28, 2008 at 9:25 a.m. MonasMane

Gah, and I thought the holidays were stressful!

Sept. 28, 2008 at 10:05 a.m. ilovemysewingmachine

Thanks for the advertising tips!

Sept. 30, 2008 at 1:57 p.m. daniellexo

Awesome article! You are an Etsy gem SG!

Sept. 30, 2008 at 7:09 p.m. APenny4UrThoughts

Thanks so much. As a "newbie" I am anticipating the joyous holiday rush>

Oct. 2, 2008 at 6:47 p.m. sandicakes

thanks for the great tips and reminders.

Oct. 3, 2008 at 9:38 a.m. warmhart

This made me think again about intn'l shipping. I had bad experiences with another venue and had decided against it, now I may start again.

Oct. 4, 2008 at 10:26 p.m. MonasMane

Your posts are so useful, sometimes I feel overwhelmed with all the things that I have to learn. Thank you(-:

Oct. 6, 2008 at 9:13 p.m. Anika

Thanks for the great advise!

Oct. 7, 2008 at 8:09 a.m. PatiR

This will be my first holiday on etsy. Thank you for sharing.

Oct. 7, 2008 at 5:07 p.m. uvlightstudios

Great advice. Thanks

Oct. 8, 2008 at 6:31 a.m. foreverandalways

Fantastic avice - thank you! "Have a "stop date" in mind for shipping *and* custom orders" is a particularly good point and something many sellers may not have thought of on their own.

Oct. 8, 2008 at 11:58 a.m. Pattibear

Very good points. I recently found I was going in circles trying to do everything in one day and the one day for shipping etc. is great

Oct. 8, 2008 at 2:57 p.m. DazyJane9

"Thank you" for the wonderful advise in multiple ways! I'm still trying to get my ducks in a row here to sell. How do people have a pic in there little box? "Thank You" SOOO much! :)

Oct. 9, 2008 at 10:21 a.m. DayPieces

Great ideas - thank you for sharing!

Oct. 21, 2008 at 9:28 p.m. CarolsCraftsAndMore

Thank you for all the time and effort you put into helping all of us "Newbies" handle our first holiday season.

Oct. 22, 2008 at 2:44 a.m. jANonCapeCod

WOW, ALL THAT ADVICE! I have been onboard since Oct 1,
and have not had my first sale yet, boo,hoo; however I am optimistic that this will just be the "honeymoon" and
I'll be busy, I have stock in hand and more in the works.
I did my first $7.00 show yesterday and had some "lookers", I do hope it was worth it, no I'm sure it was....I'm thinking positive. Thanks for the encouragement. I won't give up my job YET, smile.
thanks for the encouragement it means a lot.
jAN

Oct. 23, 2008 at 8:08 a.m. HannahBellaMemories

i had questions...you gave answers...
thanks so much for the informative info...

Oct. 24, 2008 at 9:24 a.m. raycious

This is very useful tips for my first holiday season on Etsy!!
Thank you very much :D

Oct. 25, 2008 at 7:43 a.m. celestialfoundations

Thanks for the info...especially the international shipping tips!

Oct. 26, 2008 at 10:49 a.m. Justalily

Thanks for the info Sag. I am an newbie to Etsy. however I do have an eBay store. although it doesn't relate to the items I sell on Etsy so I know a bit about promotions. In saying that, Idid learn a few new tricks. One things I really really stress are the blogs. If there is a particular blog you read often, you could send a sample to the wirter of that blog and ask that they mention it if they like what you have. I do it all the time :-) I have great gift boxes in my store if you giys want to check it out, will have even more within the next week, holiday thememed.

Thanks again guys! Etsy rocks!

Nov. 18, 2008 at 12:11 a.m. TwoOfThree

Thanks for the great info. I just listed for first time today and am new at all of it!

Nov. 18, 2008 at 7:42 p.m. glassbyhelene

Thanks for the tips. I am hoping to be able to use some of them soon.

Nov. 19, 2008 at 5:08 p.m. horseshoecrab

Danke! : )

Nov. 26, 2008 at 1:52 p.m. vetrinagirl

Great advice! Thanks for sharing the wisdom...

Nov. 26, 2008 at 1:56 p.m. sweetcreekherbs

Excellent advice and tips. Thank you so much!

Nov. 26, 2008 at 3:03 p.m. spoiledrockin

great info, thanks so much!

Nov. 27, 2008 at 10:25 a.m. simplywillow

I've been selling at shows for more than 10 years, but this is my 1st holiday season on Etsy. We just started selling here in July of this year. I really, really appreciate the tips!!! Excellent advice!

Dec. 1, 2008 at 2:19 p.m. jennifersjewelry

I'm very appreciative of this well thought out advice! It's very helpful, thank you... Happy Holidays Everyone!

Dec. 2, 2008 at 10:03 p.m. elefint

awesome! thanks for the encouragement! i can use these tips for my NEW CLOTHING SHOP!!!

Dec. 12, 2008 at 5:05 p.m. lzubal01

Thanks for the insite, I am new to Etsy. I hadn't thought of international shipping- I am going to look into it. Lisa (Creative designs by Lisa)

Dec. 16, 2008 at 5:18 p.m. IlluminatedPerfume

This is really helpful, thanks!

Dec. 23, 2008 at 8:04 a.m. pixiepotions

Thank you :)

Jan. 8, 2009 at 1:02 a.m. ladybughugz

Thank you!

Jan. 16, 2009 at 12:38 a.m. LeftHandHats

It's a great idea to have specific times of the day set aside to specific tasks. I've just set up my shop and I can see where going back and forth between tasks could be a huge time drain! Organize! I'm on that right now!

Jan. 21, 2009 at 2:02 p.m. Blakenetizen

Thanks for the tips i hadn't though about external advertisement other than online!

Jan. 22, 2009 at 2:28 p.m. 4pottery

I really agree with the idea of finding your target audience. That's the most difficult for me, and I've now been through the holidays without truly finding my target audience. I certainly get many compliments on my work, but not many purchases. Is it the economy for everyone, or just me? I am still new to Etsy and trying to navigate the waters here. Thanks for the great tips.

Jan. 25, 2009 at 12:46 p.m. PolarBearJournals

All very good points. The one that speaks most to me is the first point. One of the things I have been giving most thought to recently is how to let people know I am here...

Jan. 26, 2009 at 11:06 p.m. susieq08

I,too,am new to Etsy and trying to promote my shop. No sales so far, but with your tips I hope I'll be seeing a difference soon...Thanks!

Jan. 28, 2009 at 4:31 p.m. forthebettys

This, even now after the holiday rush is great to read!
thank you !

Jan. 30, 2009 at 11:40 a.m. thumbelinaWonderland

Thank u for your tips!You are really helpfull!!!
xxxxxxxxx

Feb. 6, 2009 at 3:05 p.m. ALEALE

dekuji !

Feb. 8, 2009 at 10:38 p.m. ninasnook

Thank-you so much for the wonderful information. I'm one of the newbies here and it does seem a bit daunting. But with your help, it might not be so bad after all. Thanks again!

Feb. 9, 2009 at 7:09 p.m. nichan

"When you're stressed, it shows in your work.....We do this, after all, because it's what we love to do — and stress can make you want to tear your hair out and make you start to forget why you love what you're doing. "

===============
(^O^)...agree!...this is what I feel when I'm too much thinking to "business"-produce, produce, produce rather than happily-create create create...

Feb. 10, 2009 at 6:49 p.m. GemstonesbyDSign

Wow!! Thank you so much for this article!
It is great information!
:D

Feb. 16, 2009 at 5:22 a.m. 360Jewels

I think it's most important to put heart into work and don't be overstressed as it deteriorate your passion.

Great article, thanks!

Feb. 23, 2009 at 10:39 a.m. pamshushpuppy

Newbie here - just signed up today and your wonderful tips have helped greatly in setting up my little shop. Thanks.

Feb. 23, 2009 at 4:29 p.m. scottshandmadecrafts

I am a newbie (1 month) and was feeling frustrated because I have not yet made my first sale but after reading your article on Why you are not selling? and how to establish connections I feel better. Thanks for the advice,
Lisa

Feb. 28, 2009 at 11:19 a.m. needles1

I am a newby.and I appreciate all your tips. will be
saving this for use in the future. thanks again.

March 5, 2009 at 11:48 a.m. yarnbender1sunny

Thank you for your tips and information. I realize now that this will take time to get the information of my shop across. It has been fun researching the existing sellers. Now is time for action,

Thanks for your efforts,

March 30, 2009 at 5:47 p.m. vivilian

very useful info. Thanks!

April 8, 2009 at 10:27 a.m. McWhirterPottery

Thanks for for being so generous with your time and info. We are new to selling online and really apreciate your tips!!!

April 14, 2009 at 7:45 p.m. jpulsipher22

thanks for the tips, anything helps!

April 20, 2009 at 10:28 a.m. TheCuckoosNest

Great advice! It's helpful to have some guidelines and suggestions as I try to figure out how to organize.

April 24, 2009 at 12:09 p.m. crazyqueen

Thanks SO MUCH! for taking time to help the newbies!!great advice - has made me stop to think about my store - I see changes!!!

April 30, 2009 at 11:36 a.m. MiMisJewelryDesigns

Thanks for the insight.

May 13, 2009 at 8 p.m. doyoulovelucy

This is all so much information. It's great! Thanks!

May 20, 2009 at 2:02 p.m. kuaiaku

Thanks. This is great information. Especially the international shipping info.

June 1, 2009 at 9:13 a.m. cheleenm

I'm fairly new and appreciate the time you took to give these wonderful tips. Thank you!!!

June 10, 2009 at 1:05 p.m. sewingpossibilities

Great tips, Thanks

June 11, 2009 at 4:48 p.m. AnLieDesigns

Loved the tips especially the diversity in pricing and setting aside certains days for shipping.....

June 11, 2009 at 4:52 p.m. vibrantmosaics

Thanks for taking the time to write the tips -- they are truly helpful!!

June 11, 2009 at 5:01 p.m. ArtBoxDesigns

Thanks for the great insight on managing a Etsy Shop. As someone new to this it is very helpful!

June 11, 2009 at 5:01 p.m. RomanceCatsAndWhimsy

That was great information -- thank you so much for sharing. Good tips for all! :)

June 11, 2009 at 5:39 p.m. gnormyle

I agree with all of the great information presented here. I beleive that Glenna's Garden is sucessful becuase I started out the right way. It is by reading articles like this one. Thank you! Glenna from Glenna's Garden

June 11, 2009 at 6:28 p.m. orangecrushme

"When you're stressed, it shows in your work"
That is so true!!!!

June 11, 2009 at 7:01 p.m. JackiesHeartandSoul

Great tips. Thanks for sharing. I think being organized and having a plan of action as suggested helps keep down the stress levels.

June 11, 2009 at 7:19 p.m. SamAndCoop

Thanks for the great information!

June 11, 2009 at 9:15 p.m. DETHROLL

Thank you so much for the invaluable information.

June 12, 2009 at 2:08 a.m. NgaireB

perfect tips for newbies! Like me! thankyou!

June 12, 2009 at 4:42 a.m. erikaservin

Thank you specially for supplying with enought materials!

June 12, 2009 at 4:48 a.m. LibellulaDesigns

Thank you for the tips! It is greatly appreciated!

June 12, 2009 at 8:26 a.m. AlteredPhoto

Thanks--I especially appreciate the guidelines re international shipping. I's great that Etsy goes all over the world!

June 12, 2009 at 8:27 a.m. PrairieCoastArt

Newbie here. Great tips. I was initially thinking International shipping was too intimidating, but the tips will change that. Thanks!

June 12, 2009 at 11:29 a.m. SimarubaDesigns

Thanks!

June 12, 2009 at 11 p.m. sureynot

Thanks for the great helps!

June 13, 2009 at 10:28 a.m. heatherbeauchesne

Sometimes you just need someone to lay it down for you. Thanks lady:)
When is buying season (shops) for the Fall?

June 13, 2009 at 10:49 a.m. smdstudio

Love the tips. Much appreciated!

June 16, 2009 at 5:56 p.m. ScrapHappieAZ

Awesome tips. Thank you

June 25, 2009 at 7:43 p.m. jam42302

Wow this helped me sooooooo much...... so much to think about ...... so much to do......♥

June 26, 2009 at 9:37 p.m. ten23designs

I have been using Etsy for a little while now & never came by to read these helpful posts. I must say, I found this very useful & wish I'd read it sooner.

June 27, 2009 at 9:04 p.m. amberstudios

VERY useful, special for newbies!
Thanks for sharingI

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