Being Safe on Etsy: Spotting and Avoiding Advance Fee Fraud
It's important for us at Etsy to ensure our community is safe while using the site. Unfortunately there is no foolproof way to ensure safety online at all times. Sometimes all we can do is give information and hope that well informed users will be able to protect themselves. As the Etsy name spreads …
Not-So-Top-Secret: Policy Sneak Peek
Psst ... Secret Squirrels! You may not know this, but for the past few months, a special task force at Etsy has been locked away in a tiny conference room, buckling down to polish up Etsy's site policies. I've just smuggled some highly classified documents out of the heavily-guarded, steel-doored Lawyer Hole …
About Us: Bernadette a.k.a. bernsweeney
Bernadette Sweeney, a.k.a. bernsweeney, heads up Etsy's Support Team. Before starting at Etsy in May 2009, Bernadette worked for companies such as Community Connect Inc. (now Interactive One) and 1-800-Flowers.com. She brings with her a wealth of professional experience and also her warmth and concern for …
Etsy’s Treasury: Finding Focus
Recently, we've decided it's time to revisit the way we utilize and maintain the integrity of our Treasury feature. Below we will walk you through a brief history of the feature, where we find ourselves today and our plans for the Treasury moving forward. Where we've come from Upon launching the Treasury on …
Seller How-to: Guiding Buyers with Shop Sections
So sellers: you've stocked your shop with holiday goodies, you've taken great photos, you've cleared your calendar, and you are ready for the holiday stampede. Your shop looks fly, and you need your customers to look at more than just your cute featured items. Enter shop sections. Help your customers hone in on …
Customer Care Tip: Creating a Reserved Listing
Dear Sellers, Wondering how to reserve a listing in your shop for an inquiring buyer? It's easy as pie! Here's how: 1) Edit your item listing by going to Your Etsy>Currently For Sale>Edit 2) Click the edit icon (pencil) next to your item's title to change the title. Here you want to boldly state that this listing is …
13.5 Questions about Showcase
1. What is Showcase?Showcase is Etsy’s internal cooperative advertising program. We don't sell outside advertising to companies, but we do sell ad space to our sellers. By purchasing a spot in a Showcase, Etsy sellers can show off their items and help boost their sales and shop awareness. The Showcase is a …
Service Tips for Sellers: Top 10 Customer Service Strategies
In many ways, online customer service is even more important than offline service. Online, your competition is closer, just a click away instead of across the street. Customers themselves are becoming more sophisticated and they are demanding better and better service. Throughout the Service Tips for …
Service Tips for Sellers: Promoting Repeat Business
Dear Sellers, Did you realize that the way you communicate with your customers can actually promote repeat business? We've put together a list of tips, tricks, and snippets of advice that we gleaned from the forums, the Virtual Labs chats, sellers, and the admins that are sellers here at Etsy Central. Add …
Service Tips for Sellers: Packaging and Shipping
Dear Sellers, Did you ever think that packaging or the way you ship your product says something about you, your product and your business? Packaging and shipping services are some of the best opportunities you have to communicate with your customers and remind them why they should be shopping with you …
so many beautiful sunny items!
by capitalcitycrafts
on Etsy Finds: Shades o...
I'm not really sure how the Storque featuring works, but ...
by rhymeswithtwee
on Etsy Finds: Paper Bl...
i love the collection by color idea- what's next? beautiful ...
by reworkedart
on Etsy Finds: Shades o...
I wanna learn how to quilt!
by Iammie
on Quilting for Peace: ...
Awesome! Love the house!
by Iammie
on News From the Craft ...
I LOVE Quilts!!
by busterandboo
on Quilting for Peace: ...
I love citrine. I have a very nice light citrine ...
by mojospastyle
on Etsy Finds: Shades o...