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Customer Care Tip: Getting Through to Us

Everything is great with a bit of color or pizzaz, but sometimes it can get in the way of important communication.  We've noticed recently that some users have animations in their emails to add some excitement to otherwise plain letters.  Unfortunately, these adorable little kitties and elephants embed …

Etsy Finds: Etsy Handmade Wedding Series

Its time to start planning our weddings. Thank goodness for the brand new Etsy Handmade Wedding Series. Spolighting everything that is good on Etsy to make your handmade wedding simply perfect, today's Finds are inspired by my total excitement about this new series... Custom Wood Stationery Letterhead …

Tech Updates: New Storque Tools for Readers

The Storque has new webby doodads so you can easily share articles!We are trying our best to bring you news and stories from the handmade world and so why not give you readers the tools to spread the word?At the bottom of each article, you'll find links to:     • Email to a friend (this will pop open whichever email …

Can't Get Enough Etsy? Sign up for Our Etsy Email Lists!

We are very excited to announce the launch of our very own Etsy-centric list service: Etsy Email!  We've got all the latest news, tips, finds, and team info rolled into one place and delivered safely to your email inbox, if you so choose!  You can up sign up through the icon on the homepage or through this link. This …

AOL email problem

Yesterday, Etsy Support received a number of inquiries from users with AOL email addresses that they were unable to register because they never received a confirmation email. Upon closer investigation, we discovered that all outgoing Etsy email is being blocked by AOL. If you have an AOL email address …

Customer Care Update: Email Problems

A new email server has improved things for the Support team, but like any new installation, it has not gone without at least a few little problems. If you experience a delay in response time of more than 24 hours, please write us again. Also, you can always convo a Community or Support team member if you have an …

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