PayPal Workshop in Etsy's Virtual Labs
On August 31, 2009, PayPal customer service representatives Deb and Tim hosted a live Virtual Labs chat to answer sellers' questions about PayPal and walk Etsy sellers through some of the features and tools that PayPal offers. If you missed the workshop, you can watch clips below and check out the links …
Etsy Seller Survey: Shipping Address and Order Management
Attention Etsy Sellers! We want to make the selling experience better on Etsy and we need your help. We value your input and would love to gain some more insight into your process regarding shipping procedures and notifications about sales. If you are an Etsy seller, please take our brief Shipping …
About Us: Bryan aka bschwab
Meet Bryan Schwab, an Etsy Admin who works on the Engineering Team. Bryan has been with the Etsy engineering team since January of 2008 and focuses mainly on payment system projects. He's based on the West coast, so we don't get to see him face-to-face all that often. We wish we could! His well-tempered voice …
Tech Update: Checkout Updates
Checkout is a core experience on Etsy, one which we are working to improve. Our goals for Checkout are to make it easy for buyers to purchase items on Etsy and to reduce the occurrence of buyers who complete Checkout on Etsy but do not complete payment on PayPal. Today, we completed the first phase of …
Etsy Seller Payment Survey
*Update* The survey has closed as of March 18, 2009. Thanks!* Attention Etsy Sellers! We want to make the selling experience better on Etsy and we need your help. We value your input and would love to gain some insight into your experience in accepting online payments for your business and on Etsy. If you are an …
Tech Update: Pay Your Etsy Bill with PayPal Now Available
Sellers,After a smooth and productive beta test, we're very happy to announce the full public release of functionality that allows you to pay your Etsy bills via PayPal. You will now see an option for PayPal under "Method of payment" when you go to Your Etsy > Your Etsy Bill > Make a payment. When you select PayPal …
Tech Updates: Beta Release of Etsy Bill Payment with PayPal
UPDATE: This feature is now live! Read about it here.Sellers, Today, Etsy is kicking off a beta test of functionality that allows sellers to pay their Etsy bills via PayPal. Many of you have asked to be able to pay your Etsy bills with PayPal. International sellers in particular overwhelmingly prefer PayPal …
Billing Alert: Change to Overdue Bill Collection
UPDATE: Sellers, we are bringing this post back up to the top as a reminder. If you have any questions about your bill, please contact billing@etsy.com privately. Note, you can now pay your Etsy bill using PayPal. Read about this new option here. We now accept payments under $1, so we expect all sellers to pay the …
Tech Updates: Etsy Shopper Survey Results & Payment Enhancements
A big thank-you to everyone who took our brief Shopper Survey! We've been working on a number of important payments-related enhancements and your feedback is critical. These surveys are a fast and efficient way to get structured feedback from many of you; they complement our usability testing, traffic …
Summary of April 25, 2008 Community Chatt: IHPS, part deux
Hi there Sellers! Last Friday's Virtual Labs' Community Chatt (this time with Bethela, marymary, and HeyMichelle) was about gathering specific feedback from sellers for Etsy's research into an in-house payment system (IHPS). This is a project that we have recently started to look in to, and we want to get …
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