Etsy Alert: Scheduled Site Maintenance - Sunday November 30 at 4am EST
UPDATE: Success! All fixed. [the following was originally published on November 28, 2008] During our last site maintenance window, we discovered an unanticipated network issue that prevented us from completing the network maintenance successfully. To correct this issue, we will be doing network …
Etsy News Alert: Site Outage, September 15, 2008
Dear Etsians, We experienced a hardware failure this evening from about 6:50pm to 7:30pm EDT. We are aware of the issue and are doing our best to fix the problem.We are so sorry for the inconvenience. Thank you so much for being patient with us! Please check this forum thread for updates …
Tech Update: Scheduled Maintenance August 20 1pm EDT
Dear Etsians,Etsy will be conducting site maintenance at 1pm EDT (e.g. Wednesday afternoon eastern time U.S.), August 20, 2008.We are not anticipating any issues or downtime — in fact, we hope you will not notice the change at all — but we want to give members a heads up. We are doing this maintenance at "prime time" so …
Tech Update: Treasury, Chat, and Virtual Lab Server Upgrade
Good news! The Treasury, Chat Rooms, and Virtual Labs are getting a significant server upgrade. The change is being made to address a number of key performance issues caused by record high usage. If the old server was a Honda Insight, the new server is a Tesla Roadster. Yes, it's quite fast. In order to make the …
Tech Update: Scheduled Maintenance Friday July 25, 2am EDT
Dear Etsians,Etsy will be conducting site maintenance at 2am EDT (e.g. early Friday morning eastern time U.S.), July 25, 2008.We are not anticipating any issues — in fact, we hope you will not notice the change at all — but we want to give members a heads up. Should you experience issues and are unable to post in the …
Etsy in the Press: Bay Area, Steampunk and Teched Out
Here's a tasty tidbit from my hometown press, the San Francisco Chronicle! Ms. Macmillan came to visit us a little while back, and you can read all about it here. She also wrote a companion story featuring local seller BirdNerd. A bit of California sun shines on Etsy.Gizmodo, a popular gadget blog, posted about …
Treasury and Chat server disconnect problem fixed for now
Around 2pm on Sunday afternoon, the server that both the Treasury and Chat rooms run crashed when a record number of people tried to connect within a short time frame.The good news is that we keep breaking records with Treasury traffic. The bad news is we haven't yet come up with a proper scalable fix that …
Customer Care Update: Email Problems
A new email server has improved things for the Support team, but like any new installation, it has not gone without at least a few little problems. If you experience a delay in response time of more than 24 hours, please write us again. Also, you can always convo a Community or Support team member if you have an …
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