Being Safe on Etsy: Spotting and Avoiding Advance Fee Fraud
It's important for us at Etsy to ensure our community is safe while using the site. Unfortunately there is no foolproof way to ensure safety online at all times. Sometimes all we can do is give information and hope that well informed users will be able to protect themselves. As the Etsy name spreads …
Not-So-Top-Secret: Policy Sneak Peek
Psst ... Secret Squirrels! You may not know this, but for the past few months, a special task force at Etsy has been locked away in a tiny conference room, buckling down to polish up Etsy's site policies. I've just smuggled some highly classified documents out of the heavily-guarded, steel-doored Lawyer Hole …
About Us: Adrian a.k.a. adrian1
Adrian, a.k.a. adrian1, has been a steady member of the Support Team since November of 2006, one of the first Admin to be hired. He's always worked part time, and so he is a bit of a mysterious, though charming, figure around the Etsy offices. His fingernails often caked with paint, this artist/Etsy Admin moonlighter …
About Us: Bernadette a.k.a. bernsweeney
Bernadette Sweeney, a.k.a. bernsweeney, heads up Etsy's Support Team. Before starting at Etsy in May 2009, Bernadette worked for companies such as Community Connect Inc. (now Interactive One) and 1-800-Flowers.com. She brings with her a wealth of professional experience and also her warmth and concern for …
Billing Alert: Updates to Etsy’s Billing System
UPDATE (6/25/09): With the migration to our new credit card processing system complete, some remaining sellers over the next billing period may need to re-enter their credit card information. This is a one time action; you will not need to re-enter your credit card information every month, unless your card …
Etsy’s Treasury: Finding Focus
Recently, we've decided it's time to revisit the way we utilize and maintain the integrity of our Treasury feature. Below we will walk you through a brief history of the feature, where we find ourselves today and our plans for the Treasury moving forward. Where we've come from Upon launching the Treasury on …
Tech Updates: New Tools for Flagging
Today we released an update which will make it easier to flag an item on Etsy. If you notice an item listing that violates Etsy's site policies, you can "flag" it to notify the Etsy Support admin who work on Content. Previously, the "Report this item to Etsy" link would lead you to contact Support by email; now the …
Seller How-to: Guiding Buyers with Shop Sections
So sellers: you've stocked your shop with holiday goodies, you've taken great photos, you've cleared your calendar, and you are ready for the holiday stampede. Your shop looks fly, and you need your customers to look at more than just your cute featured items. Enter shop sections. Help your customers hone in on …
Customer Care Tip: Creating a Reserved Listing
Dear Sellers, Wondering how to reserve a listing in your shop for an inquiring buyer? It's easy as pie! Here's how: 1) Edit your item listing by going to Your Etsy>Currently For Sale>Edit 2) Click the edit icon (pencil) next to your item's title to change the title. Here you want to boldly state that this listing is …
Team Tip: Success!
This article was originally published on April 22, 2008. We are reviving it as part of the Best of the Storque series. Enjoy! How do you measure success of your Etsy Team? Well, if you define success as meeting or achieving your goals, then it looks like your Team should be sure it has clear goals! Each Etsy Team is …
great style
by SerendipSisters
on Holiday Gifts for Hi...
great style
by SerendipSisters
on Holiday Gifts for Hi...
Thanks for including my felt bag! I had such trouble ...
by kazzki
on Etsy Finds: Shades o...
One of my favorite fall colors! Thanks for sharing these ...
by felicitycrew
on Etsy Finds: Shades o...
Great list.
by mgilinfo
on Vote! Which Thanksgi...
gorgeous.
by mgilinfo
on Choosing a Holiday C...
Oh, this is one of my favorite colors at the ...
by felicitycrew
on Etsy Finds: Shades o...