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Tech Updates: New Tools for Flagging

Today we released an update which will make it easier to flag an item on Etsy. If you notice an item listing that violates Etsy's site policies, you can "flag" it to notify the Etsy Support admin who work on Content. Previously, the "Report this item to Etsy" link would lead you to contact Support by email; now the …

Seller How-to: Guiding Buyers with Shop Sections

So sellers: you've stocked your shop with holiday goodies, you've taken great photos, you've cleared your calendar, and you are ready for the holiday stampede. Your shop looks fly, and you need your customers to look at more than just your cute featured items. Enter shop sections. Help your customers hone in on …

Customer Care Tip: Creating a Reserved Listing

Dear Sellers, Wondering how to reserve a listing in your shop for an inquiring buyer? It's easy as pie! Here's how: 1) Edit your item listing by going to Your Etsy>Currently For Sale>Edit 2) Click the edit icon (pencil) next to your item's title to change the title. Here you want to boldly state that this listing is …

Team Tip: Success!

This article was originally published on April 22, 2008. We are reviving it as part of the Best of the Storque series. Enjoy! Team Tips are a weekly series of tips and ideas from the Etsy Teams. You can find more Teams Guides and Resources at team.etsy.com.  How do you measure success of your Etsy Team? Well, if you …

About Us: Amber aka adubois

Amber aka adubois is part of the hard-working and ever-growing Support Team and is known for the fire in her belly when it comes to busting resellers and other evil-doers on the site. Amber also shows compassion for those who may have simply misunderstood Etsy's selling policy.   MP4 | Youtube | Blip.tv |  …

13.5 Questions about Showcase

1. What is Showcase?Showcase is Etsy’s internal cooperative advertising program. We don't sell outside advertising to companies, but we do sell ad space to our sellers. By purchasing a spot in a Showcase, Etsy sellers can show off their items and help boost their sales and shop awareness. The Showcase is a …

Handmade Portraits: MV Knits featured on YouTube!

Today, August 3rd, 2008 YouTube has featured one of our Handmade Video Portraits on their front page! Please watch our portrait of shepherd Susan Gibbs and then subscribe to the Etsy channel on YouTube and Itunes to keep up-to-date on the latest Etsy videos.  Check out the Martha's Vineyard Fiber Farm's  …

Handmade Portraits: MV Knits

MP4 | Youtube | Blip.tv | Subscribe in iTunes [Music by Barry London & Charlie Parr] After quitting her day job in Los Angeles and moving to Martha's Vineyard, a quiet island off the Massachusetts coast, Susan Gibbs aka MVKnits had a great idea. She started Martha's Vineyard Fiber Farm and figured out how to make a …

Service Tips for Sellers: Top 10 Customer Service Strategies

In many ways, online customer service is even more important than offline service.  Online, your competition is closer, just a click away instead of across the street.  Customers themselves are becoming more sophisticated and they are demanding better and better service. Throughout the Service Tips for …

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