Seller How-to: Guiding Buyers with Shop Sections
So sellers: you've stocked your shop with holiday goodies, you've taken great photos, you've cleared your calendar, and you are ready for the holiday stampede. Your shop looks fly, and you need your customers to look at more than just your cute featured items. Enter shop sections. Help your customers hone in on …
Etsy Holiday How-To #5: Shipping
After giving you pointers on how to package, photograph and wrap items from your shop, we've finally reached our last Holiday How-To. In our last video, the Etsy Labs staff shows you how to get organized for the upcoming shipping frenzy. So sit back, chisel off another piece of Grandma's fruitcake and soak up …
Team Tip: Get USPS to Come Teach your Team!
Did you know that there are Etsy Teams in 48 of the 50 U.S. states? You and other Etsy sellers who live nearby you can join together as an Etsy Team and not only market your shop, but learn tips on efficiently packaging and shipping your goods! If your Team would like to hold a shipping seminar for your Team, the …
Etsy Holiday How-To #2: Branding your Shipping Materials
You know Dasher and Dancer... but do you know from which Etsy seller that fetching present came? In our second segment, Julie shows you how to brand your items by making clever and attractive shipping mailers and envelopes from recycled materials. Here is a PDF file with an envelope pattern.Keep that coal …
Holiday How-To: Offering Services
Sellers: it's never too early to start thinking about the holiday shopping rush! During the holiday season last year, the Etsy Support Team learned a lot about the issues that sellers face when offering services to Etsy buyers. This season, you may want to offer some promotions and additional services to …
Service Tips for Sellers: Everyone Isn't Your Sweet Aunt Kate
Dear Sellers, Everyone isn't your Sweet Aunt Kate. Everyone has an Aunt Kate — she's the sweetest lady alive, always delighted with your latest crafty endeavor, no matter what it is. It doesn't matter if the glue is a little blobby or there's a tiny smear in the paint — she displays or wears your latest as if it were a …
Service Tips for Sellers: Packaging and Shipping
Dear Sellers, Did you ever think that packaging or the way you ship your product says something about you, your product and your business? Packaging and shipping services are some of the best opportunities you have to communicate with your customers and remind them why they should be shopping with you …
Shipping How-to: the Final Frontier
Hey Sellers!A big shout-out to Dancingcircle who saw a hole in our Beginner's Guide and ended up filling it in. Shipping is so important for our Etsy sellers and she's made a great contribution to making it easier. If you have ideas for useful how-tos to help your fellow sellers, post in the comments below or …
Customer Care Update: Shedding Light on Etsy's Non-Delivery Complaint Process
Dear Buyers & Sellers,There has been concern in the community for the past couple of days regarding Non-delivery complaints and how they are handled by Customer Support. I have created a FAQ list below (feel free to post more questions in the comments below). I would love to hear from both Sellers and Buyers …
