From time to time, sellers contact the Etsy Support Team and say the shipping cost on their PayPal invoice is not the same as what it was in the listing on Etsy. Unfortunately, contacting PayPal's Customer Support doesn't always produce the best answers (they try to blame us!). To save you some trouble, we've figured out how to enable transaction-based overrides for shipping. This way you can be sure that the shipping in the Etsy listing will transfer correctly to the PayPal invoice:

To enable transaction-based override:

1. Log in to your account at http://www.paypal.com.
2. Go to My Account > Profile > Shipping calculations (in the Selling Preferences column)
3. Select the Shipping Method and click Edit
4. Select Yes for "Use the shipping fee in the transaction instead of my calculator's settings" and press
Save Changes.

Note that if you have not set up any Shipping Calculations in PayPal, the default is to override shipping methods per transaction (you should not need to change anything).

Also, these instructions are for US PayPal; other country-specific versions of PayPal may differ slightly.

For more seller how-tos on shipping, click here.