Etsy's Handmade Blog
How-to Network Offline: Increase Online Sales in Five Easy Steps
Article Header Image

Etsy seller and business maven katydiddy generously volunteered her entrepreneurial skills (and MBA!) with some helpful tips for online sellers to market themselves in the "offline" world. Enjoy!

As online sellers, most of us are experts at online networking. The Etsy forums, Flickr, and Indiepublic are just a few of the online networking resources we spend our marketing time on. 

These are all great ways to get the word out about your online shop, but networking shouldn’t be your only venue for marketing your Etsy shop.  Introducing a new and constant stream of people to your business is a challenge, and you need to start looking beyond the online world in order to achieve the success you desire.  A great way to do this is to start exploring traditional networking venues.

I know, I know. A Chamber of Commerce or LeTip meeting sounds scary and a little too mainstream for your artsy self, but, by following these five steps the process a will be a little easier.  I’ve even included some creative tips so that you don’t feel like you are losing your creative edge as you explore this marketing arena.


[suit and puppy by BellaVendetta]


Step One: Shop your venues
Most networking organizations will allow you to attend a few meetings before you become a member. When I started my business, I spent the first year going to about four networking events a month.  It was time consuming, but I was able to figure out which organizations would pay off the most.  I now only attend two meetings a month and belong to one organization, yet I am getting more business than ever because the events I go to are filled with my target market.  I strongly believe that effective networking is as much about quality as quantity.  Make sure the room is filled with potential clients and watch your networking time pay-off!  Many of these events are scheduled in the early morning or at lunch time, so even if you have a day job, you can probably work an event or two into your schedule.

Here are some tips for finding networking events that are a good match for your creative business: 
  • What local city is known for harboring artists?  Make sure you attend the Chamber events there. 
  •  Google “art clubs” or “craft clubs” and then the name of your city or county and see what comes up and when they meet. 
  • Tip Clubs can even be helpful: they are filled with independent business people who come into contact with tons of individuals.
  • Attend events put on by your local galleries.
  • Network at local craft fairs and shows.

Step Two: Be An Active Member
Once you decide on an organization or two, make sure you become an active member. Volunteer for committees or help at events.  The PR you will get from spending some volunteer hours will be well worth the time.  Members will think of you first when someone is looking for your products.  

Creative Tip:  Volunteer your creative abilities to help out the organization. Maybe you can design an invite for an event, or make the centerpieces for a lunch.  This will give members an idea of what your artwork looks like and how talented you are!

Step Three: Meeting People
Go into every networking meeting with a goal of how many new people you are going to meet. I’ve found that making a game of it has helped to take the pressure off.  Instead of going in thinking, “I have to find customers or my business is going to fail,"  I go in thinking, “I’m going to meet three people today.”  That’s it: no pressure. 

Sometimes the three people I meet end up being potential clients, sometimes they become friends, and sometimes they are just someone to practice my introduction on. Just relax and have fun. Remember that everyone else in the room is as nervous as you are.  If you are really scared, look for someone in the corner who looks even more nervous than you.  The look of relief on their face when you approach them is rewarding and will help you overcome your anxiety.

Remember that you are there to make contact. You should not immediately launch into a pitch of your business. You will attract a lot more business by listening rather than talking. Ask questions! Why is the person there? What is their business? What are their hobbies and interests?  Get the focus off of yourself and onto them. When choosing a seat, don’t sit on the end.  Make sure you have people on each side of you and in front of you.  This gives you plenty of opportunities to meet more people.

Creative Tip:
Make sure your business cards are creative. They can be the best ice breaker!  But remember: sometimes it is better to receive than give. The number of business cards you collect can be more important than the number of cards you hand out. This gives you the ability to develop the relationship and keeps you from sitting by the phone, wishing that someone would you.

Step Four: Follow-up
Do not bound out of the meeting with a fistful of business cards and then let them sit in your studio and rot. Within 24 hours of the meeting, send an email out to every person you met and thank them for spending time with you.  

If they requested information from you, make sure you send out what you promised.  (I always write these requests on the back of their business card so that I remember what was promised to whom.) Even if you don’t think you will ever do business with the contact, make sure you send a note to them thanking them for their time.  It may remind them that their sister’s best friend’s cousin needs a handmade gift. If I see an article that might interest my new contact, I’ll send that off to them.  Remember how you asked them about their interest and hobbies? Use it now!

IMPORTANT: Do not use your fistful of business cards to spam people! One follow-up email is enough unless they continue a correspondence with you.

Creative Tip: Make postcards out of a picture of your best original artwork and mail them out to your new contacts.  

Step Five:  Keep in Touch
Once you have received responses back from your new friends and contacts, make sure you stay in touch.  Once I have developed a relationship, I try to touch base with everyone at least once a month.  A quick email asking what they are up to works great.  With their permission, I add my new friends to my newsletter list.  If you don’t do newsletters, send out postcards or some other correspondence, on a regular basis, to keep your business fresh in their mind.

Networking with people face to face is much scarier than networking online, but if you use these tips, I’m sure you will be surprised by how much you can grow your sales locally.  Who knows, you may even meet a gallery or boutique owner!  Follow these steps and you will look like a pro every time.  

Further Resources:
Laura Bray writes a free, monthly ezine called The Well-Fed Artist, filled with marketing tips for artists and crafters.  Visit www.katydid-designs.com to sign-up.



Related Items
This article was reported by:
katydiddy
shop . profile . contact

tags Tags business, craft fairs, craft shows, HOW-TO, katydiddy, networking, offline networking, promoting, real life, Seller Handbook, selling
All articles in How-To

Email to a friend | Add to del.icio.us | Digg this

35 comments     Login to add your own!

Jan. 10, 2008 at 5:57 p.m. executeme

Good tips! Thank you!

Jan. 10, 2008 at 5:59 p.m. alkemystic88

Great article I am going to google those words now.
I wonder if you all look at some of our shops and use this as criteria to lauch all of these how to sites because of poor presentation. Either way it is helpful and it has taken my art and business to a new level. Thanks for the tips I can't wait to see whats next, this is information that you give is worth $$$$$ and it helps us make $$$$$

Jan. 10, 2008 at 7:13 p.m. forsythecompanystore

I really enjoyed the article and will get out there and network! I find working art fairs helps my business grow.

Jan. 10, 2008 at 8:30 p.m. WHIMSYlove

Great info Laura!

Jan. 11, 2008 at 12:04 a.m. AlluringDigital

I'm terrified of meeting people face to face. You make it sound so easy and logical. I'm very grateful for this article. Looking forward to giving it a shot.

Jan. 11, 2008 at 12:05 p.m. JoyfulHeartDesign

Great suggestions, Laura. And I love the Creative Tips. Sometimes people think that they should only network either online only of offline only, but you truly get the best of both world when you do both. Women's Business organizations are another great place to network. I have joined my local Women Entrepreneurs organization. All the women are so friendly. It has been a great place for me to "practice" my networking skills so that I am more confident in other settings as well.

Jan. 11, 2008 at 12:05 p.m. happydaystudio

Nice article, Laura! :) Very helpful tips!

Jan. 11, 2008 at 12:46 p.m. dismantled

I'd also recommend checking to see if there's a Craft Mafia in your area:
http://craftmafia.com/main.html

These are great networking groups specific to indie craft entrepreneurs. The girls behind the original Craft Mafia, the Austin Craft Mafia, are big names in the world of craft: Jenny Hart, Vickie Howell, Jennifer Perkins... It's a really great national network to be a part of.

Jan. 11, 2008 at 1:58 p.m. mycatlulu

Such a great article, thanks!

Jan. 11, 2008 at 2:33 p.m. TheLolaCollection

very informative, thanks!

Jan. 11, 2008 at 2:39 p.m. binkiebaskets

Very helpful. Thanks!

Jan. 12, 2008 at 12:55 a.m. aplanetnamedjanet

Thank you. This is good information. Stuff I have known to do, but have not sat down and put it all together effectively.

Jan. 12, 2008 at 1:18 a.m. GracefulBabies

great article. i was just wondering where I could find organizations? I live in a very rural area and honestly there isnt a lot in mine or neighboring towns. Any suggestions?

Jan. 12, 2008 at 10:29 p.m. mizusugi

excellent suggestions!

Jan. 14, 2008 at 1:02 p.m. cicadastudio

Very helpful! I know people who network as you've suggested and they are very happy with the results. This takes a little of the mystery out of it for me!

Jan. 14, 2008 at 4:50 p.m. fenrislorsrai

Some local groups will give you access to their mailing list, which may be well worth the membership fee.

However, if you join an organization and it isn't working out, that doesn't mean you have to stay part of it. I was only part of local chamber of commerce for a year (to use the mailing list). After a year of reminding them I was supposed to be on the membership list, they still didn't have me on there! And the current one included DEAD PEOPLE!

I declined to stay another year. Wasn't worth the time or money.

June 25, 2008 at 5:17 a.m. tonyaomps

Thanks for the information! I can't wait to get out there and start marketing!

June 29, 2008 at 3:11 p.m. bluestarbutterflies

Well, I hate doing this stuff! LOL. Maybe I'll be ready for this when my kids are in school... Thank you for the great article. It's very helpful, even if I don't want to do it. : )

July 23, 2008 at 4:40 p.m. pickleberries

Thank you for taking the time to get this together. It was interesting and informative!

July 27, 2008 at 8:36 p.m. crazy4wind

Great ideas and great way to get involved in a new town!

Aug. 16, 2008 at 3:18 a.m. MsTerry

Great information! Thanks

Aug. 16, 2008 at 11:43 a.m. jeanpatchbymk

Just what I've been looking for. Because my google adwords was not working for me. Thanks for the great tips.

Aug. 16, 2008 at 8:01 p.m. CrowbirdieBeads

Meeting people is scary, but once you get past the initial "hello" it gets a lot easier. I'm terribly shy in person but every time I've said hello to someone it has worked out pleasantly. Well...except for that guy at the state fair...but he was an exception! :D

Great info - I'm checking out the networking sites now.

Aug. 18, 2008 at 7:28 a.m. jdunford

You give such incentive to phase out my procrastination habit! Also, I love your artworks. Thanks for your time and intelligence. jdunford

Aug. 18, 2008 at 8:37 p.m. AmyKopp

thank you for the article! Now, it's time to put it into practice. Wish me luck! :0}

Aug. 30, 2008 at 10:21 p.m. GalvezBijoux

Great info...Thank you so much!!

Sept. 8, 2008 at 9:45 p.m. anthonyforonda

Great Info!!! Now I just gotta go out and reel them in

Sept. 14, 2008 at 11:48 p.m. LittlemDesign

Thank you for your insight + info!

Sept. 15, 2008 at 10:44 p.m. batfineart

Kudos to a great Etsy networking guru!!

Sept. 21, 2008 at 10:31 p.m. aunaturelle

Great information, now I`ve got to get out there and use it.

Sept. 24, 2008 at 3:19 p.m. cushylife

Thanks for the info! I am terriblly shy to meet people, but I will give it a shot anyway!

Sept. 25, 2008 at 9:27 p.m. wearteresajane

A great way to market

Sept. 27, 2008 at 9:59 p.m. PDXfabricdeli

I have never thought about networking in that way. Thanks for the great tip and I'll give it a try.

Oct. 7, 2008 at 9:33 p.m. KLUpholstery

Perfect ideas for networking away from the computer. Very informative. Thanks!

Oct. 9, 2008 at 10:24 a.m. minihandmade

Thank you for your sharing

Previous Page | Next Page