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Thread Closings

Jerry Burkhart avatar
Jerry Burkhart from TreasuringsJewelry

Changed from jburkhartcom on Apr 18, 2013

 12:27 pm Nov 19, 2012 EST
I see a lot of threads closing on Etsy. I have to wonder what Etsy is afraid of or if the posters are really not following the rules here. Yesterday all the popular threads were closed and today I see it starting again. Could you give us some input on this Etsy?

2 Highlighted Responses

Leslie avatar Admin
Leslie from SabiSpike 8:08 pm Nov 19, 2012 EST
Hi,

If there are questions about why a specific thread is closed, or if the logic seems unclear please reach out to us at community@etsy.com. There are some pretty straightforward rules and guidelines concerning conduct in the forums, these have not changed in some.

For those who want a refresher: www.etsy.com/help/article/483??ref=help_policies_suggestion#thecomm...

Please remember to be respectful to others and to stay on topic.

Thanks much!

Leslie
Leslie avatar Admin
Leslie from SabiSpike 8:26 pm Nov 19, 2012 EST edited
Hi,

There were some questions early on in this thread that I'd like to address concerning policies around how we conduct shop investigations.

An excellent News Blog was written back in September by Julian Wong. Here is an except:

"There’s a common misconception that seeing multiple shops with the same or similar item means they are reselling. As sellers, you keep aware of trends and popular items. As buyers’ appetites for these items increase so do the number of sellers that create these items to satisfy demand. Therefore, it’s not uncommon to find multiple sellers who have access to the same supplies and skills competing to make the same items for buyers."

This blog goes into the steps taken to investigate a shop. If you see a shop that's operating outside of site policy then please do report it so that we can follow up.

For those interested in reading about Collectives: www.etsy.com/help/article/483??ref=help_policies_suggestion#members.... We don't keep any of this information from members, it's all there to see in the Do's and Don'ts of Etsy.

Thanks and have great night!

Leslie

111 Responses

Brandi avatar
Brandi from PuurBody 12:30 pm Nov 19, 2012 EST edited
If you take a look at the TOU's:

www.etsy.com/help/article/483#thecommunity

You'll see that almost always (I can think of few exceptions to this), when threads are closed, there is a reason.

ETA, simply being "off topic" or not considered appropriate for the forums is enough to get them closed.
Marmalady avatar
Marmalady from Marmalady 12:34 pm Nov 19, 2012 EST
The admin closing the thread usually says why and posts a link to the appropriate rule in the closing post

And yes, threads are usually closed for being against the rules or wandering way off-topic

They are not just closed on a whim
Sara avatar
Sara from ananemone 12:34 pm Nov 19, 2012 EST
the rules are very restrictive for this forum, and they usually (though not always) close threads that according to their rules deserve closing

I'd believe they cared about rules more if they actually enforced the rules about what can be sold on the site, though

forum rules: very strongly enforced!

rules about what is and is not "handmade" or "vintage": not very strongly enforced!

and you can see the motivation for this, maybe - shutting down resellers is harder than shutting down threads and ends up costing etsy $

alas
Brandi avatar
Brandi from PuurBody 12:41 pm Nov 19, 2012 EST
Having seen the procedure up-close, I would not say that etsy doesn't enforce the rules about what is handmade or vintage. Shops are closed down every single day.
Sharyn avatar
Sharyn from DesignedToCharm2 12:41 pm Nov 19, 2012 EST
Well, if the thread violates TOU it's kind of a no brainer that it will be closed, right?
Sharyn avatar
Sharyn from DesignedToCharm2 12:44 pm Nov 19, 2012 EST
I believe forum admin. are different than the admin. on the integrity team so perhaps it seems that threads are shut down faster than shops that violate TOU but remember that shutting down shops also requires more investigative work so it makes sense that it will take longer.
Jerry Burkhart avatar
Jerry Burkhart from TreasuringsJewelry

Changed from jburkhartcom on Apr 18, 2013

 12:46 pm Nov 19, 2012 EST
I have to ask and certainly no disrespect intended what so ever but do you girls work for Etsy? I'm sure its a great place to work and pays well.
Sharyn avatar
Sharyn from DesignedToCharm2 12:52 pm Nov 19, 2012 EST
That's a bit condescending don't you think? I've just been here long enough to know how it works and no I do not work for Etsy. Do you work for Art Fire or something. LOL!
Janet aka Felton avatar
Janet aka Felton from FeltOnTheFly 12:52 pm Nov 19, 2012 EST
Hmmmm.... not sure how Etsy pays it's employees....also not sure if it's a great place to work.... Pretty sure they don't hire girls or boys though....

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