This is a weekly question & answer thread for community members to ask questions of Etsy Admin. These threads were started by jill from jill2day, who did a huge amount to organize them, and were carried on by other members as well. (You can see the past threads here: etsy.me/TTnB0Z )
My name is Marc Hedlund, and I am the SVP of Product Development at Etsy. I manage about half the company, including the Engineering, Design, Product Management, and Product Marketing groups. In general, I may not know details about other groups (such as Trust & Safety) and will ask a representative from those groups to respond to questions where I am not an expert. I also may ask admin in my groups to respond for me where they can go into more detail. But, you are welcome to ask any question here you want. You are welcome to send me convos but I get a lot of them and may not respond quickly, at length, or at all.
As I've mentioned before, I am participating in these threads in part to help improve communication between members and admin. I will generally not respond to posts unless they are constructive and stated in a way that allows healthy communication between us. I always try to meet the same standard. It's okay to be frustrated or emphatic, of course, but if you are disrespectful or hostile we will simply not respond.
This thread has a special feature: voting. What I would ask is that any member who has a question they want me to answer post it here in this thread. Any other member may then vote for that question. The questions with the most votes are the ones I'll address first, in priority order.
You may post as many questions as you like, but you may only vote for a total of three posts per thread. Choose your votes carefully for the topics you're most interested in hearing about. If you vote for a fourth post, your oldest vote will be removed. You may also go back to your votes and undo them if you want to choose votes to remove. All members are allowed to vote, but you may not vote on your own posts. If you post a duplicate question, consider editing it to point to the original post on the topic, so that votes get concentrated on unique questions.
I will post answers on Saturday at some point (Eastern US time). Just before I start to post answers, I'll turn off voting.
It will take a little while after I post this for the voting buttons to appear.
Thanks for participating!