Ebay allows you to click on it. IMO Etsy is protecting the seller at the buyer's expense. This info should be open esp. as more and more shops are really stretching the notion of handmade.
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why is seller's negative feedback not searchable?
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The only time the feedback isnt public is if it occurred during a purchase and not a sale.The buyers feedback is always private so if it was the seller that purchased, that buying feedback is private.The feedback for the items they sell is public and available to the buyers; you will know how they perform as a seller but not a buyer.But just like any buyer, that feedback is private.
i am not asking if it is public. I am asking why it is not searchable. As a buyer I would like to be able to click on a seller's negative feedback as I can do on Ebay. Not to be able to do that slants the site toward sellers and makes it less buyer-friendly.
How many negatives are we talking about here? If they are not easily found - maybe they're not worth worrying over.
That's exactly why you can't. If you could pull them all up together it would skew your perception of the shop. If you have to wade through 10 pages of glowing positives to find one negative, that tells you something right there.
I totally know what you mean OP, even when it's just a few, I'd still like to see what the negative was for. I have asked for this feature as well.
ebay also tells you how long ago that negative happened right there (past month, past 6 mo, past year).
Yeah what Bob said. Cats are so smart! This has been discussed before in the forums, it's an ongoing subject and if you realy want to see their negatives, you need to do the leg work.
I don't think it's a very compelling argument that because something is available on Ebay it should be available on Etsy.
The feedback is open. You just have to look for it.
And if you have to go through hundreds of positives to find the one negative (or however many), it's likely not a sign of a problem with that shop.
The feedback is open. You just have to look for it.
And if you have to go through hundreds of positives to find the one negative (or however many), it's likely not a sign of a problem with that shop.
Well, you can see some obvious seller feedback here on how easily accessible negative feedback should be. :)
I agree with OP but would use a different word. The different aspects of feedback should be filterable (I didn't understand what you meant by searchable - brain fart, I guess). But, you should be able to click on neutral or negative and see what those feedbacks were.
I agree with OP but would use a different word. The different aspects of feedback should be filterable (I didn't understand what you meant by searchable - brain fart, I guess). But, you should be able to click on neutral or negative and see what those feedbacks were.