Just a thought, would it not be better if the community decided who's post finds helpful instead of ETSY?
Or the OP at least?
I much rather have Etsy taking care of important improvements or glitches
on the site than dedicating it's time/people looking over every single post
in the forums.
Sorry if you don't find this a "positive post" just being honest.
Being that there are a lot of complaints on how long it takes to
get a response via email to help with serious issues, if you
are having extra people to answer community emails to highlight
post I rather seem those people answering and helping people
having problems that matter most.