Ideas
Items I've deactivated should not move to the expired section
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Original Post
I have noticed that with some of the recent changes that if I deactivate an item and then it expires it moves into my "expired" list, instead of staying in my inactive list. It used to stay in the inactive list until I was ready to activate it again, at which point I could then renew it. The problem with deactivated items moving to my expired list is that it makes it harder to manage my inventory, and it makes it possible for me to accidentally renew an item that I no longer have in stock - which is why I deactivated it in the first place.
Please please change it back so that items that I have deactivated stay there. I put them there for a reason. It makes it so much more time consuming now - when items appear in my expired section I have to go to my stock and verify that I actually have it in stock - which is something I've already verified if I deactivated it in the first place.
I make many one-of-a-kind designs and can't always remake the exact same design if I accidentally renew something that has moved from my inactive list, and I don't want to disappoint my customers. It's so much easier if Etsy just leaves my items where I put them. I will renew it when I am ready and it is back in stock - please change this back to the way it used to be. You still get plenty from me renewing things - I just want to renew things I actually have in stock.
Thanks for listening...
Martin - Adornments NYC
Posted at 12:02 pm Feb 1, 2013 EST
Responses
now I'm wondering if anyone actually reads these...
Posted at 4:49 pm Feb 2, 2013 EST
we read it. we agree. we have said it before - many times. nothing happens.
Posted at 4:51 pm Feb 2, 2013 EST
Yes please this change has been horrible! I just wish the site designers could have some group of site users that they could consult somehow at some point, so they could have some understanding of what it's like to have to use the site.
Posted at 5:30 pm Feb 2, 2013 EST
OOOHhhhhh !! You know that explains some mishaps I've had
happen in the shop...Geez!
Posted at 10:53 pm Feb 2, 2013 EST
Yes, annoying. I deactivated several items that I put in a local gallery over the holidays. I only have singles of these items. While inactive, they, and a whole passel of other items expired and ended up in the same place.
I had to go through all of my stock one by one before renewing to make sure I physically had the items on hand. Really a PITA!
Posted at 11:20 pm Feb 2, 2013 EST
And unless I miss my mark and remember incorrectly, if you inactivated something temporarily, you could reactivate it without incurring a listing fee, provided the listing didn't expire in the mean time.
Does moving inactives to the expired list now mean that sellers incur a new listing fee on these items when they reactivate them from the expired listings?
If so, that could be why this change occurred.
Posted at 12:04 am Feb 3, 2013 EST
Hippywife - you still only have to pay to renew if it's actually expired. but it still makes me crazy that it complicates making sure what you have in your shop is actually what you have in stock without having to verify every time you renew something from your expired list.
Posted at 3:38 pm Feb 3, 2013 EST