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Terrible customer service
1 Highlighted Response
So sorry that you had this unpleasant experience! You did the right thing contacting the Seller for clarification and offering alternative options. I hope you will convey the message you posted here to the Seller themselves. They may not realize their tone came off so badly. That being said, please don't take it personally!
This is a reminder to all to be respectful. We can't discuss or refer to any shops, items, races, nationalities, genders, dialects/languages, countries, etc., in a negative way per forum policy. Etsy is an International marketplace and we want everyone to be civil to one another.
Lastly, we can't really discuss private matters in the forums, per policy. All transaction related information is considered private. Going to close this now.
Your cooperation is much appreciated!
Do's and Don'ts: www.etsy.com/help/article/483?ref=hc_policy#community_forums