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Site Help Question about shop stats

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Original Post

Mike from greenpix says

How is it that, as of right now, my stats show 618 listing views today, yet GA only shows 65?

Posted at 4:24 pm Nov 23, 2012 EST

Highlighted Responses What is this?

Rob White says
Highlighted Post

Hi Mike!


We've got a Help article that answers the question of how accurate Google Analytics reports are here:

www.etsy.com/help/article/236

But your question is answered more directly here:

www.etsy.com/help/article/544

I hope this is helpful!

Posted at 4:58 pm Nov 23, 2012 EST

Responses

Erin from theindoorgardenshop says
Edited on Nov 23, 2012

GA counts things differently than Etsy stats. I believe Etsy every single click on each page regardless of who it is from whereas GA may count multiple clicks by one visitor as only one. But don't quote me on that.

Posted at 4:30 pm Nov 23, 2012 EST

Rob White says
Highlighted Post

Hi Mike!


We've got a Help article that answers the question of how accurate Google Analytics reports are here:

www.etsy.com/help/article/236

But your question is answered more directly here:

www.etsy.com/help/article/544

I hope this is helpful!

Posted at 4:58 pm Nov 23, 2012 EST

Mike from greenpix says

Rob, Thanks for the reply, but I don't buy it.

Unless I was featured somewhere (I looked, and I don't think that I was), the shop stats number is unrealistically high for my shop. I'm more inclined to believe the GA number.

Posted at 5:01 pm Nov 23, 2012 EST

jenni from LoveStar1 says
Edited on Nov 23, 2012

What exactly do your stats say? Are the views from Etsy, Google, Facebook, etc? Then off to the right, what does it say? Your Shop, Teams, Search, Front Page, etc.
Do you have certain item getting a lot of views? Was it in a treasury?

also make sure your stats are set to today only.

Posted at 5:11 pm Nov 23, 2012 EST

Mike from greenpix says

Jenni, thanks for your input, but I know how to read my stats. The question is -- why the big difference between Etsy stats and GA. And, if you read my reply to Rob above, you would see that I wasn't featured anywhere (that I could find) that would account for that number of views.

Posted at 5:40 pm Nov 23, 2012 EST

Mike, it's probably just a big old Etsy glitch, especially if you don't typically get huge spikes in your views without being featured anywhere. It's not surprising to have something wonky going on here!

Posted at 7:05 pm Nov 23, 2012 EST

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