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The New Girl Who Leaped before she looked.

mrs D avatar
mrs D 2:28 pm Nov 24, 2012 EST
Like I said, Im New. REAL New. Today New.
and today I orded something from someone, Only. I Accidentally Entered the credit card info wrong! >.<
I would like to Fix this Problem so that I can Purchace the Item. But I dont know what i can do!
Ive already contacted the Seller telling them what had happened. and even asked for Their advice. But seeing as how its a weekend. I might get a faster answer from you great people. <3
Is there anything else I can DO?
Thanks in Advance. <3

19 Responses

Patty avatar
Patty from jewelhoarder 2:31 pm Nov 24, 2012 EST
The sellers can cancel your order for you...no worries
Rachael Westcott avatar
Rachael Westcott from FuzzyLumpkinCrochet 2:32 pm Nov 24, 2012 EST
I would just wait to hear from the seller. I think it will be ok, they will just have to invoice you again. :)
Sharon avatar
Sharon from shazzasknits 2:33 pm Nov 24, 2012 EST
it's ok Laura, the seller will fix it for you.

Welcome to Etsy, beware it is a very addictive place for shopping ;)
BarnFly avatar
BarnFly from BarnFlyVintage 2:34 pm Nov 24, 2012 EST
Your seller will more than likely check her convos before she ships the item. Check the shops policies, that may give you more info.


Welcome to Etsy! =)
Iris avatar
Iris from BijaMalas

Changed from SacredStoneMalas on May 13, 2013

 2:34 pm Nov 24, 2012 EST
I think you did the right thing. :) It's a weekend, so the seller might not get back to you right away. I'm not sure the exact protocol in this situation, the seller might have to cancel the transaction and have you re-purchase with the correct info. In any case, contacting the seller is perfect, and they will get back to you with how to proceed next.

Welcome to Etsy!
Helene avatar
Helene from TheHumbleSeamstress 2:35 pm Nov 24, 2012 EST
Laura,
I'd give the seller, at least, until Tues. to respond to you. It can be fixed!
Sharyn avatar
Sharyn from DesignedToCharm2 2:41 pm Nov 24, 2012 EST
Welcome to Etsy!
That happened to me one time where the buyer used the wrong card and I just canceled and we started over.
Bizzie avatar
Bizzie from BizzieLizzie 2:42 pm Nov 24, 2012 EST
Welcome to Etsy!

I bet your seller will get it all sorted out for you soon!

Watch out - it's quite addicting here! =0)
Joanna avatar
Joanna from gothicreations 2:43 pm Nov 24, 2012 EST
I assume you were paying a seller through direct checkout with etsy. If you put the incorrect credit card info into etsy it may have already rejected the card and canceled the sale. Or it may have it as pending or processing. It may eventually reject it if the info is incorrect.

You can change the credit card on file so that the info will be correct.

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