Etsy sent me a message saying that the case is resolved, but I have a feeling that the customer will not agree.
This customer tried to buy the item once before and I received a message saying that her credit card was declined. She made a second attempt and the purchase was accepted. I have a bad feeling about this because I know I put it in the box and secured it.
As a seller, would you feel obligated to resolve this? I didn't insure this because it was $50, but I don't want to loose $50 if she's pulling a fast one?