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What did I do wrong?

I have spent the last 2 hours finally making my about page and in a second after hitting the save and preview button it was gone! I'm so frustrated that I have no desire to do another one anytime soon.

Once I hit the save and preview button, it reverted back to a blank slate as if nothing was ever filled out. Has anyone ever encountered this problem?

18 Responses

Sharyn..... you need to "publish" it. Same thing happened to me last night or the night before. If I remember right the "publish: button is at top right.
I thought that happened to me, but I scrolled down and it was already saved. Also, at the top of that page it should say something like (Your About page is Live). I think it is set up to save your profile and go back to the blank slate so you can add more profiles if you like (like other people who are also helping or working for you). Hope this helps.
I'm still not seeing where to publish it. Melissa when yours was gone, were you able to find it again to publish it. All I'm seeing right now is a blank template to create another owner.
Wow, they still haven't simplified that? I made mine when it first came out and the same thing happened to me...
It should be a (blue) tab button at top right. Mine right now say "unpublish" I gues sit says if I wantesd to keep it private...then whatever one would have would be "unpublished"
Did you have an "about me" page before??? And perhaps accidentally "unpublish" it...??
It's so frustrating. If it isn't a bug or glitch, it does need to be simplified. I'm usually pretty good at figuring this kind of stuff out and this one just baffles me.
Did you try scolling down??? I just did mone the other night...I have no pics yet as mine is not yet finished. There's a few different slots for pics and info BEFORE i get to what I did the other nigt....that requires me to scroll down to see/ edit /add to it. ---> while I am in teh part of my shop working on it. I guess a "viewer of my about me page would still see whatever I have there.
Yes, I did the entire about page, scrolled down and saw the "preview and submit" button. It seemed like that was the next step but when I hit it, everything disappeared and now I'm to a blank template.
Then maybe it's a glitch/or bug. I don't have much on mine now so what I did was copy/pasted what I had there into email to re-add. I then hit unpublish. I went back into my shop as tho I was just a looker and the about me page tab was not there for me to click on. I then went back in to re-add everything and it was still there. In other words, it didn't erase it...it just unpublished it from public viewing. I then hit save and then publish and went back into my shop as a looker and saw the about me tab there for me to click on.

So maybe it's a glitch.....sorry.

I know it's all frustrating. Trying to get afirst sale this weekend has been frustrating....so I know how you feel. Maybe come back to it on another day.
tip: before you hit any save button copy and past whatever you write into and email to yourself so you ahve it save there...so you don't lose whatver you have.

sorry this happened to you.

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