Feedback left after order was refunded and cancelled
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Most purchases made on Etsy are through Paypal. I believe Etsy leaves that door open to avoid people lying about refunding and simply canceling sales to avoid feedback.
That's just my opinion, BTW, nothing Etsy has said.
Canceling a sale doesn't take away a negative experience for the buyer. I've seen brides in tears because a seller didn't get the bridesmaid's dresses done on time, and waited until just days before the wedding to cancel and refund. The bride was crushed.
Posted at 4:07 pm Dec 1, 2012 EST