Sign in to participate in this discussion.
Also having problems with the About page
1 Highlighted Response
I did add a member. I was even able to publish my page. It still says it's published (I have the "unpublish" option available to me). However, it's not there. And it's still the case that when someone clicks on my About button on my shop, all that happens is a re-loading of my shop site. It goes nowhere.
It seems like you have no members added to your About page. You will need to add at least one member for the page to show. Please try adding a member first and it should allow you to fill in the rest of the form and Save.
Sorry about any inconvenience and feel free to convo me if you have any other issues.
Almost all uploading issues these days appear to happen to Internet Explorer users who are in Compatibility View. Check the Tools menu of your browser and see if it is checked. If so, click it off and restart your browser.
Alternately, you could test in a different browser to see if IE is the issue. Thanks!
Every time I try to save I receive an error message that something either needs to be completed in the add members section or a "stitch has gone awry" try again later!
Sorry for the frustrations! I did some tweaking on this end, let me know if you see your About page now. If not, or you're still having issues, let us know!
I am very frustrated. I have just spent more than an hour trying to create my new about page. First, the page kept deleting my owner information. Every time I put it in and hit Save and Preview, it told me that I needed to add that info. Finally, I published it. I saw it briefly. It was really there! Then I hit the link that says you can see it how others do and presto! All was gone, and I had the helpful message telling me that I forgot to add owner information. And yet I still had the option to unpublish what I had published, even though I could no longer see what I had published. So I signed out and attempted to see it as an outsider would. If it's there, I don't know where it is. I even tried typing in the link. No luck. So if it's there, I've no idea how to get there, and if it's that hard to find, I'm not sure what the point of it is. Is there a glitch? I am not happy.
I JUST tried this again. (I am using Safari.) When I signed out and clicked on About, my main shop page just reloads. Others have tried it for me and had the same result.
And once you've tried to do it and it's all screwed up, you need to log out and log back in.