I've gotten two convos from customers in the last week tell me that they are in the US, and I'm in the US, but US shipping is not showing up when they view my item. The first customer figured out that s/he needed to change something about his/her own location settings? But I'm not sure what that was.
I know it's not on my end, but I don't know what exactly to tell customers to do to fix it on their end.
Also, why do I need to tell them to fix something?? Why aren't all shipping options that I have listed showing up on the listing page?