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WHAT? Sold Image CHANGED when I changed the image on the current listing.

I didn't think that was possible. I thought once a listing was sold, it would NOT change in any way. Am I wrong? I must be.

11 Responses

I renewed a sold item this morning and changed the picture of the new item. The one that was sold did not change. Maybe it is a bug.
I have experienced something like this when relisting what was previously a custom listing. Since the photo was just a generic "reserved listing" image, I thought that would be easier. When I relisted and changed the title, that new title appeared on the old invoice. For example: "Reserved for Susie" changed to "Reserved for Bill." I stopped reusing old custom listings. :)
Leslie avatar Admin
Hi,

Moving this over to Bugs as this does sound fairly unusual!

Leslie
This happens in my shop every time I relist and update the photo. All previous sold items for that listing change to the new pic. If you can get someone to fix this, I would greatly appreciate it.
It has happened to me too. I think the answer may be to copy instead of renew. Then you can use the same description but change the picture or title.
No, that shouldn't happen at all. I reuse custom listings all the time now (why build that SEO for nothing?) and the only that happens is that, when viewed within my "sold orders" page, the item no longer has the black "sold out" image along side the *original* listing photo. :)
lisa june avatar Admin
Hey guys,

Very strange! Could you link me to any listings you're finding this has impacted? When did you sell them and when did you edit the item's pictures?

So sorry for the trouble. We'll figure out what happening and do what we can do fix it up.
Here's the sold item...
It was sold on November 24 2011 (a year ago)
It has my NEW images (all 3 that are in my current listing)
www.etsy.com/transaction/64219563

Another sold 2 days later and it's fine...
Sold November 26 2011 (a year ago)
It has the OLD images like it should
(there was only ONE rocket ship and no flames with the old version)
www.etsy.com/transaction/64449962

This is the CURRENT listing.
Those images were updated this year -- spring/summer I think.
I can get an exact date if you need it.
www.etsy.com/listing/83396618
Oh, forgot to mention, unlike mybabygiggles, it looks like my title did NOT change. But, I'm going to examine all my reserved listings, because I also copy and then change the listing for the next person.

The weird thing about my 'bug' is that the "change' (when the old updated to the new pictures) would have been MONTHS after it had sold. That seems very strange.

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