She has tried several times and the same thing happens each time.
Sign in to participate in this discussion.
Can not check out
This is a difficult issue to diagnose, even more so in third person. I would suggest to them: try a different browser to see if the issue is local to the current browser. Then contact Etsy Support directly if she continues to have problems. They can include details of the issue that we need to correctly identify and help. Here's that Support link. Thanks!