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Bugs SOLD ITEM NOT SHOWING

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Original Post

item was sold 40 minutes ago but is not showing under my sold number. I see it in activity and my details of sold items but not when i click on the number of items sold and that number also did not increase.

Posted at 3:37 pm Dec 13, 2012 EST

Responses

Moving it up

Posted at 3:52 pm Dec 13, 2012 EST

same thing here

Posted at 3:55 pm Dec 13, 2012 EST

Hi folks,

We are tracking an issue where some transactions are delayed in updating the public facing Sold page. It seems to be an issue with data getting to those pages only, and does not reflect an issue with the transactions themselves. Check your shop's order page for current orders, and if they are showing there, then all is well.

Those pages should update eventually, and we will keep you up to date with our progress on this issue. Thanks!

Posted at 4:24 pm Dec 13, 2012 EST

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