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Deb avatar
Deb from PattenCreations 8:45 am Dec 13, 2012 EST
I've asked about this before and followed the recommendations to clear cach (i do this daily), try different browser (I have with no difference), etc and today it is crazy.

I have had to sign in over and over and over this morning - worse it has ever been. Every time I move screens, try to post to a thread, send reply convo, work in my shop! At one point it took 6 separate log ins to just get into my shop link!

It makes it very very frustrating to try and get anything done.

Help!

21 Responses

Ludmilla avatar
Ludmilla from buffalogirls 8:52 am Dec 13, 2012 EST
You might need to reinstall your browser.
Ludmilla avatar
Ludmilla from buffalogirls 9:13 am Dec 13, 2012 EST
Another idea-
Try to log into a different website and see if the login holds. If it is kicking you out as it is on Etsy then there are some issues with your permissions.
Deb avatar
Deb from PattenCreations 9:34 am Dec 13, 2012 EST
Browser is fine, none of my other sites are having an issue. This has been ongoing off and on with only Etsy for months.
Deb avatar
Deb from PattenCreations 1:29 pm Dec 13, 2012 EST
Etsy admin? Any thoughts?
Thomas avatar
Thomas from TheGolfingDolphin 1:34 pm Dec 13, 2012 EST
Do you have subscriptions to third party app here at Etsy? Third Party Apps some times get in the way.
Deb avatar
Deb from PattenCreations 1:48 pm Dec 13, 2012 EST
no - I do not use any 3rd party aps
Thomas avatar
Thomas from TheGolfingDolphin 1:53 pm Dec 13, 2012 EST
Are you trying to login on an unsecured network? Are you using a mobile device? Are you using an older version of Windows? Have you made any changes to your anti virus settings?

Click the help tab at the top left on your browser, then click about (browser name) this will check to see if you are using the most current version, and install any changes. After doing this try to clear your cache files and reboot the browser.
Deb avatar
Deb from PattenCreations 1:57 pm Dec 13, 2012 EST
Thomas, I appreciate the input. But none of that applies

* I am on a laptop
* I am on a VERY secure network
* My virus settings update on a regular basis to ensure my computer and network remains secure
* I do not have Windows 8, but it is a newer version of WIndows
* My browser is the most current version and as noted in my OP I have had this issue on multiple browser.
Thomas avatar
Thomas from TheGolfingDolphin 2:03 pm Dec 13, 2012 EST edited
OK I am just trying to eliminate options at this point. When this happens I would try to reboot the entire computer and see if it still is happening.

Based on your OP you mentioned that every time you try to do a different task, it asks you to sign in again. This could also be loss of connection and then regaining your connection, which would cause you to sign in repeatedly.

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