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order being processed

Is it unusual to have a d.c. order being processed since noon?
Never happened to me before.

9 Responses

it happens when Etsy, or the credit card processor, has to take that long to establish that the funds will available. It is for your protection.
Lori Forty avatar Admin
Lori Forty from chillionaire

Changed from DontChangeMe on May 17, 2013

12:10 pm Jan 5, 2013 EST
Hi pictureshow! Fynorrahs is spot on, thank you. :) Sometimes it can take a bit of time for the direct checkout orders to process, we'll send you an email when the funds are available. Please wait for the confirmation of payment before shipping the items.

Cheers!
I wonder how long they will let it go. I have one that has been sitting for two days. I guess since today is Sunday, I won't worry too much. If it hasn't gone through by close of business Monday, I'll start to wonder. The item is not in my shop while this processing continues, so it's unavailable for sale. That is something I don't want to have-items that are not paid for, but are also unavailable for sale.
Matt Quirk avatar Admin
Hi Carla,

It does seem to be a bit longer than typical, but everything I can see appears to be a normal review process. We will update you with an email as soon as it is resolved. Thanks!
Thanks, Matt!
I have a DC order that says it is being processed, also for several hours. Just adding to the post in case others are having similar issues.
good morning, me again! my DC order is still in pending status (since about noon yesterday), seems a bit long...?
Matt Quirk avatar Admin
Looks like that resolved a little while after your post here. Hopefully you received the email and see the same. Let us know if you continue to have issues. Thanks!
thank you for the follow up, I received the email and the order is showing up now.

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