Bugs
My Stats are STILL Broken.
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Original Post
My stats have been broken since 2:00 a.m. yesterday morning. I posted this in another thread. Portions of the stats are working, but the graph, and traffic sources say "yikes, we are having problems loading the data". I restarted my computer and it didn't fix it.
Please let me know, it has been broken now for almost 24 hrs.
Posted at 12:30 am Jan 5, 2013 EST
Responses
I had the same thing happening, for about the same timespan. Mine has now come right. Is yours now fixed, Gifts?
Posted at 2:51 am Jan 5, 2013 EST
It is, except now it says the "yikes thing" under the orders and revenue this morning (not that I have any yet today).
Posted at 9:43 am Jan 5, 2013 EST
It appears to me that the info from yesterday is not retrievable? Which is fine I guess, but with it doing it now on the "orders" and "revenue" does that mean that data will also be lost? Because that is not okay.
Posted at 9:47 am Jan 5, 2013 EST
Changed from DontChangeMe on May 17, 2013
Hi GiftsAndTalents! I checked your Stats again and I'm able to view Today's, Yesterday's, and all other time frames without any issue. Would you mind sending a screenshot of your Shop Stats page where the "Yikes" message is showing? This may help us gather some more information.
You can send the screenshot to our Support team using the contact form:
www.etsy.com/help/contact
Mention my name, or include a link to this thread so it can get over to me.
Thank you!
Posted at 2:26 pm Jan 5, 2013 EST
Hi Lori,
It seems to be working fine now. I looked at yesterdays and that data is still not there. I have no idea how to take a screen shot.
Thanks!
Posted at 2:55 pm Jan 5, 2013 EST
Changed from DontChangeMe on May 17, 2013
Oops! Sorry I forgot to include info on how to take a screenshot: www.take-a-screenshot.org
Posted at 3:32 pm Jan 5, 2013 EST