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Costomer can't make the order

Nadin Sandler avatar
Nadin Sandler from NadinArtGlass 11:43 pm Jan 6, 2013 EST
I received email from my costumer,
"WoW, strange, I just looked so I could give you the total but it said "this item has been edited" never seen that before...I moved all to my wish list for now...

Etsy bugs?

Nadin

4 Responses

CrochetKnit30 avatar
CrochetKnit30 from CrochetKnit30 12:08 am Jan 7, 2013 EST
Are you the customer or you have a customer trying to buy a listing from you? this is not very clear...
WhisperHollowStudio avatar
WhisperHollowStudio from WhisperHollowStudio 12:15 am Jan 7, 2013 EST
Sounds like the customer had put the item in his/her shopping cart long before he/she decided to purchase. If the seller edits the item prior to purchase, the buyer gets a message in his/her shopping cart letting them know. That's my interpretation of the problem.......but, who knows? :)
Fynorrahs avatar
Fynorrahs from Fynorrahs 1:30 am Jan 7, 2013 EST
the person that placed the item in their cart need to remove the item from the cart then place it back in the cart.

When that is done the edited version will now be in the cart and they can proceed with the completing the purchase.
Nadin Sandler avatar
Nadin Sandler from NadinArtGlass 3:32 am Jan 7, 2013 EST
Thank you very much for help!
Nadin

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