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Can't link Twitter

Not sure if this is an Etsy problem, but I've tried from different locations and can't link my Twitter account.

6 Responses

My twitter account is linked, but I can't tweet any of my items...
Matt Quirk avatar Admin
Hi folks,

Could you go into some detail on what goes wrong when? At what point does the process fail? I'll see what I can do to help. Thanks!
It's a Twitter issue, and not Etsy. I've had problems with it all day. I can't even tweet from RT's that I received in my e-mails. It seems to come and go, but is definately a Twitter problem.
Lori Forty avatar Admin
Lori Forty from chillionaire

Changed from DontChangeMe on May 17, 2013

12:20 pm Jan 22, 2013 EST
Thanks for letting us know, Karen! We'll see if we can find out anything, but it does look like Twitter had some issues yesterday which have since been resolved: status.twitter.com/

Cheers!
Ok, I'm coming back to this because I am still having problems. The pop-up window comes up where I need to "authorize app." When I click to authorize app, I get the message saying that I am being redirected back.

The window closes and the Etsy page is still up and nothing has changed. If I click on save changes, I get the red banner at the top that says my changes couldn't be saved.
Matt Quirk avatar Admin
Hi Danna,

Let's take a step back and check a few things. Are you using the Twitter account in a related Etsy account? Is it a shop or personal Twitter account? And which page are you on when trying to connect (Public Profile or Info and Appearance)? Last, have you ever been able connect with this shop before?

Twitter and/or Etsy cookies sometimes get confused, as well. So let's try to get a baseline here, determine if it's logistical, then decide what steps to take. Thanks!

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