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Bugs Activity feed not updating my shop I can not add to my favorites and some T and some item

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Original Post

Hi

I have two problem

Activity feed not updating my shop
I can not add to my favorites some T and some item

thanks you in advance!!

Posted at 8:32 am Feb 2, 2013 EST

Responses

I have the same problem. I can't see any activity at all for myself or any of my favourite shops. Also I can't add to favourites either.

Posted at 8:54 am Feb 2, 2013 EST

have you tried a different browser or tried cleaning out the cache of the one you are using. sometimes one or the other of these things helps with functionality issues.

Posted at 9:17 am Feb 2, 2013 EST

Must be a bug, I'm having the same problem. My activity feed will load but than it goes away when I try to view just my shop activity.

Posted at 9:19 am Feb 2, 2013 EST

@Adele my same problem

Posted at 10:23 am Feb 2, 2013 EST

lisa june says

I did a bit of digging and I'm seeing that each of your accounts seem to be displaying content from both your followers and your shop.

If this isn't what you're seeing could you take a screenshot? Put ATTN: LISA in the subject line and attach it here:
www.etsy.com/help/contact

Posted at 11:55 am Feb 2, 2013 EST

Hi Lisa, I've just sent that now. I hope I did it right !! Thanks

Posted at 12:38 pm Feb 2, 2013 EST

Hi Lisa
I have sent my screenshot...
grazie mille

Posted at 1:07 pm Feb 2, 2013 EST

lisa june says

Thanks! I took a look and that is strange indeed.

I'm going to work with our engineers to address this glitch. One quick question that will help us out: do you have better success viewing your Activity Feed on an alternate browser?

Also, do you have any trouble with your Followers tab? Or is this just impacting the Your Shop tab?

Apologies for the difficulty and thanks for bringing it up!

Posted at 1:16 pm Feb 2, 2013 EST

Hi Lisa,

I just tried internet explorer and I can see the activity there but not on google chrome which is the one I have always used. I tried clearing the cache but it didn't work. It is impacting both my shop and follower tabs.

Posted at 1:18 pm Feb 2, 2013 EST

Unfollow username?

Are you sure you want to stop following this person?