unable to favorite some items
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Hi everyone! I've seen a few reports of this today and I'd like to take a closer look.
Can you all let me know the browser and version you've used when encountering issues with Favoriting? Please also let me know the operating system you have on your computer.
Thanks so much!
Posted at 1:47 pm Feb 4, 2013 EST
still having this problem. I'm using Chrome but I have no clue how to get the version. I'm also not sure the operating system on this computer. I noticed I can only favorite things from the small thumbnail images, not from things listed in threads or full size images.
Posted at 5:01 am Feb 7, 2013 EST
So sorry for any trouble with this. Tracy I just posted in the thread you created and it sounds like there are some similar issues here too.
We have seen difficulties adding items as favorites on Chrome related to the use of the API application Tailored Apps. Check your account to see if you're connected to this app. You can disable is by going to Your Account > Apps.
This application can also be used as a browser add on. If you have any further trouble check your browser's add ons and extensions and try disabling any you have running to see if it helps.
Let me know how it goes!
Posted at 11:37 am Feb 7, 2013 EST