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Bugs listing/renewal date incorrect

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Original Post

Cindy from kusu says

Just renewed 4 items about 2 hours ago and one of them still shows it was listed 7 days ago. The other 3 are fine.

I checked my bill and it does show that I was charged for renewing all 4. Not sure what to think...

Posted at 7:03 pm Feb 6, 2013 EST

Responses

lisa june says

Hey! Could you link me to the item whose listing date didn't update?

Where specifically are you seeing that the date is still listed 7 days ago?

Posted at 7:10 pm Feb 6, 2013 EST

Cindy from kusu says

Hi,
It's Listing # 92046137
From my shop home page, (which I didn't rearrange since renewing) shows the listing was 7 days ago.

Posted at 7:16 pm Feb 6, 2013 EST

lisa june says

Huh, very curious.

I took a look and if you have not rearranged you shop since you relisted these items the item is in the correct spot, when viewing your custom shop arrangement.

That said, when I sort your shop by Most Recent it appears on the second page which definitely is not the correct location since it was recently relisted.

Thanks for reporting this; I'll have any eye out for similar issues and if you notice it happen again definitely let us know.

Posted at 9:46 pm Feb 6, 2013 EST

lisa june says

Oh! And just because I neglected to mention it I can confirm that this listing does appear to have the correct listing date based on when you relisted it.

Posted at 10:28 pm Feb 6, 2013 EST

Cindy from kusu says

Thanks for looking into it. I can see in my records the listing date is correct, but not in the actual listing or the front end of my shop.

If it happens again, I'll definitely let you know.

Posted at 10:58 pm Feb 6, 2013 EST

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