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Original Post

Just a heads up. I was on the shipping prototype team prior to it being discontinued. So I already have processing times set for my items.

I just renewed an item. When I did, I was sent to update the listing for processing times, which were already set. So there may be a small hiccup for those who were on the prototype team.

Posted at 9:42 pm Feb 6, 2013 EST

Responses

lisa june says

Huh, interesting. I'll keep an eye out for similar behavior; thanks for reporting this!

Posted at 10:15 pm Feb 6, 2013 EST

This happened to me as well.

Posted at 10:21 pm Feb 6, 2013 EST

Tory from Tissage says

Yup, it's been happening to me all day.

Posted at 10:43 pm Feb 6, 2013 EST

lisa june says

Just so I'm clear, where are you initiating the renewal from? Are you renewing an expired listing? Are you renewing an active listing?

Are you renewing from Your Shop > Listings or are you renewing directly from the listing page?

Can you take a screenshot of how the processing time appears before you edit it again? Also, could you link me to the listings you've renewed?

Apologies for any difficulty!

Posted at 10:54 pm Feb 6, 2013 EST

I was renewing a sold item.

Posted at 6:11 am Feb 7, 2013 EST

This post has been removed.

Posted at 6:18 am Feb 7, 2013 EST

This post has been removed.

Posted at 6:57 am Feb 7, 2013 EST

It's when I relist a sold item.

Posted at 8:16 am Feb 7, 2013 EST

lisa june says
Edited on Feb 7, 2013

Hmm, I'm having some trouble reproducing this behavior but a bit more information should help.

Could you let me know the ID# of the listing you're trying to renew?

Also, let us know before save the new processing time or renew the item. Then we'll be able to take a look while the issue is still active.

Thanks!

Posted at 12:00 pm Feb 7, 2013 EST

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