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Just a heads up. I was on the shipping prototype team prior to it being discontinued. So I already have processing times set for my items.
I just renewed an item. When I did, I was sent to update the listing for processing times, which were already set. So there may be a small hiccup for those who were on the prototype team.
Posted at 9:42 pm Feb 6, 2013 EST
Just so I'm clear, where are you initiating the renewal from? Are you renewing an expired listing? Are you renewing an active listing?
Are you renewing from Your Shop > Listings or are you renewing directly from the listing page?
Can you take a screenshot of how the processing time appears before you edit it again? Also, could you link me to the listings you've renewed?
Apologies for any difficulty!
Posted at 10:54 pm Feb 6, 2013 EST
Hmm, I'm having some trouble reproducing this behavior but a bit more information should help.
Could you let me know the ID# of the listing you're trying to renew?
Also, let us know before save the new processing time or renew the item. Then we'll be able to take a look while the issue is still active.
Posted at 12:00 pm Feb 7, 2013 EST