Bugs
Fedex info via Etsy entirely different than through Fedex
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Original Post
I clicked on the Fedex tracking number for an order I sent Monday. The Etsy popup has (with address removed):
Delivered Feb 21, 2013 6:09 PM
On FedEx vehicle for delivery Feb 21, 2013 12:54 PM
At local FedEx facility Feb 21, 2013 8:34 AM
Since it isn't yet been 6:09 PM today, I realized there was a bug, so I clicked the Fedex number on the popup to take me to the Fedex site. Here is what they have:
Delivered 1:09 pm
On FedEx vehicle for delivery 7:54 am
I understand there might be time lapsed due to the information being transferred, but what is with a 6:09 pm time? This could be a real problem is there was a problem with the delivery. Can you fix this so it doesn't register times in the future?
Thanks!
Susan
Posted at 3:51 pm Feb 21, 2013 EST
Responses
Hi Susan,
I did look that over and I believe our tracking is showing times in GMT. Let me discuss this with the team and see what we can do. Thanks!
Posted at 6:07 pm Feb 21, 2013 EST