Close

Business Topics

Sign in to participate in this discussion.

Gift Certificate Help

I am setting up gift certificates in my shop for the first time....I wasn't going to set them up since I also take Etsy gift cards, but I thought that it would be worth it to set up my own gift certificates as I see a lot of my customers buy as gifts for others.

Is it advisable to send the customer a PDF file with the gift certificate so they can immediately print it? I wanted to do that as a measure of convenience for them, but wanted to be sure this was an OK thing to do. If I did that, would I still need to send them a paper GC?

I'm going to set up "Other" as a payment option when one is ordered and turn it off when the gift certificate is spent, then turn it back on again when I sell another so I don't have non-paying buyers....had a bunch of them when I had Other as an option.

I'd keep records of the GCs sold and each one's certificate number. They won't expire either....if I'd ever close, I'd notify the people who had unspent gift cards. Anything I am missing?

1 Response

I ask the buyer if they want a PDF or mailed cerificate. They've only requested PDFs so far.

Unfollow username?

Are you sure you want to stop following this person?

Report a post

Thank you for taking time to help Etsy! Please note that you will not receive a personal response about this report. We will review this post privately...

Why are you reporting this post?

Any additional comments?

Edit Post

Edit your post below. After editing, the post will be marked as edited and the date & time of the last edit displayed.

Edit Reply

Edit your post below. After editing, the post will be marked as edited and the date & time of the last edit displayed.

Close

What is this?

Admin may choose to highlight awesome community posts that are friendly, answer questions, and offer informative links.

What does it do?

Highlighted posts are placed at the top of each page in a thread for greater visibility.