1. Shipping & printing labels! Oh yeah, how will I do this when typically I select the payment in PayPal and ship directly to the address the buyer has provided there?? The money goes into the pot, the money comes out of that same pot. Yes, I know I can use USPS.com or PayPal's "ship now" feature but who has time to manually enter addresses? And if the payment is going to Direct Checkout but I'm shipping from PayPal, well that just seems financially sloppy to me. Manually entering shipping addresses might seem like a small issue but I'm all about becoming MORE efficient in my business, not less. Major con, y'all. Surely Etsy can partner with USPS as PayPal has, no?
2. Payment will be available when an item is marked shipped. Now, for sellers who are shipping ready to send inventory, vintage, or supplies, no problem, right? But what about custom orders and made to order items? I create and sell primarily custom wedding invitations - clients purchase a small design fee to get started and once the design is approved and ready to print, I create a reserved listing for full balance due or 1/2 payment up front, 1/2 when they're ready to send. Either way, I won't mark that invoice as shipped until the invites are done and in a box with a shipping label, ready to go to the post office that afternoon. With a 3-4 week turn-around on some designs, that means I may not be paid for almost a month after beginning custom work for a client who, as far as they're concerned, has paid me. This is an issue in terms of making sure I have all the supplies, ink, etc., in advance of printing an order - that is, after all, why I require at least a 50% deposit before getting started! But now Etsy is acting as escrow until I'm able to ship a custom order. As a relatively young business, I don't usually have enough cushion in my checking account to basically pay for the materials I need to complete an order before actually being paid by that client. Not to mention paying for preschool for my son, so I can actually get the work done.
3. Fees - I'm no mathematician, but the response to this thread intrigued me:
Hmm. So if I could accept direct checkout for smaller items and PayPal only for larger this would be great. But I'm pretty sure we can't do that.
Finally, I realize the major PRO of Direct Checkout is making the process easier for potential buyers and clients and that is huge. Not so much lately because more and more people are signing up for PayPal accounts, but a year or two ago I remember more than once having to walk a client through the process. But guess what? You don't have to have a PayPal account to purchase an item on Etsy with a credit card! Yes, it's an extra step to be directed to PayPal, but underneath the login area, if you look closely, you'll see that you can use PayPal as a "guest", making your purchase with a debit or credit card. And then back to Etsy you go.
Anywho, I do love me some Etsy as the site has absolutely made my small biz possible, but until these issues are addressed, I've disabled the feature from my shipping & payment section. Work out the bugs and I'll turn it back on.
Thanks for reading!