Callaghan Framing Ltd Privacy Policy
We are Callaghan Framing Ltd. We’re a company registered in England and Wales with company number 12963201, whose registered address is at The Old Malthouse, Wilcott, Shrewsbury SY4 1BJ. In this privacy notice, we will refer to ourselves as ‘we’, ‘us’ or ‘our’. We are the Data Controller of the personal information we collect, hold and use about you, as explained in this notice.
Our contact details:
Name: Ross Callaghan & Amy Rose
Address: The Old Malthouse, Wilcott, Shrewsbury SY4 1BJ
Phone Number: 07811171734
E-mail: ross@callaghanframing.co.uk | amy@callaghanframing.co.uk
We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.
We do not have a data protection officer, but if you have any questions about this privacy notice or issues arising from it please contact Ross Callaghan using the details above.
The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers – This is information relating to your identity such as your name including any previous names and any titles you use.
• Contact information – This is information relating to your contact details such as email address, home address, telephone numbers etc.
• Payment information – This is information relating to the methods by which you provide payment to us such as bank account details, credit or debit card details and details of any payments (including amounts and dates) that are made between us.
• Transaction information – This is information relating to transactions between us such as details of goods, services and/or digital content provided to you and any returns details.
• Marketing information – This is information relating to your marketing and communications preferences.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Consent Reason: this is where you have given us your consent to use your personal information for a specific reason or specific reasons.
• Contract Reason: this is in order to perform our obligations to you under a contract we have entered into with you;
• Legitimate Interests Reason: this is where the use of your personal information is necessary for our (or a third party’s) legitimate interests, so long as that legitimate interest does not override your fundamental rights, freedoms or interests;
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Ross Callaghan.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep contact information for as long as our working relationship continues. When communication ceases for 3 years We will then dispose your information by shredding any hard copies of documents relating to your information or our working relationship and securely deleting digital contact information and correspondence.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at ross@callaghanframing.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at ross@callaghanframing.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk