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Shop policies
Delivery
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalised orders
- For custom orders with variations or for a complete new idea please contact me so I can post a bespoke listing for you.
- All our made to order items have a minimum production time of 2 weeks and this does not include postage.
- You are welcome to send us a new (with tags) bra you would like us to use and we will deduct this from your price accordingly. you will be responsible for that postage cost.
- Even if you come up with the idea for a custom order, I will be the one to develop the final designs(s), pattern(s), technology(ies) and create the item, therefore i reserve the right to recreate ANY custom order design unless otherwise contracted to create something exclusive to the client or company.
Ready Made Items
- Ready made items will be posted with the size specified.
- If the product in the photo has already been sold we will do our best to recreate the item as close to the photo as possible but there is no guarantee. Duplication will vary depending on what materials we have in stock.
Returns Policy
Due to the intimate nature of the items we sell No Returns, Refunds or Exchange options are available.
Postage
Postage is FREE and 1st Class via Royal Mail U.K Only.
This will be a "signed for" delivery.
Sizing details
All Sizing is UK.
- It is important that you know your true bra size. If your daily bra rides up in the back, go downs a band size. it should sit comfortably on the loosest hook.
- If your band size is fine and you either spill out of the cups or don't fill them out adjust your cup size.
Care instructions
- Do not place these items in a washing machine or dryer.
- Hand wash gently in cool water.
- Do not scrape the item with abrasive materials.
- Do not scrape while wet.
- These items are delicate treat them with love.
- Love from Yani is not responsible for any damages to your item once they have been dispatched.
- All items are inspected to ensure the integrity of the adhesives prior to postage.
- I offer minor repairs to items i have created on a case by case basis.
- I will include a few replacement stones with your order.