Announcement
Welcome to our shop
March 2024- Our shop is closed for 2 weeks - we will reopen Mid April and will process all orders when we reopen. Thank you
We have moved from UK to a customs new Workshop in rural France. Most orders are shipped from France, but sometimes can ship from the UK.
We custom make your order, therefore dispatch is around 10 days.
Please note as items are custom made they are excluded from returns under EU regulations.
We do not accept returns as we make for you order and shipping cannot be refunded as this is paid out to courier.
We always ship with insured and tracked shipping to protect your items. Should items be damaged or lost in transit we can deal with this issue. Of course we hope parcels arrive safely but cannot guarantee shipping company. Any issues please let us know.
Please note if you items arrives damaged we will require photos of packaging and broken parts to be able to claim against delivery company. We have to do this within 7 days from delivery to meet delivery company requirements. Outside this time scale we are unable to claim for damages.
Please note we accept parcels can get lost which is beyond our control. We will submit claim for as soon as possible for you but we follow shipping company terms for claiming.
International we cannot claim until 25 working days after expected delivery date of 10 working days.
Upon insurance claim being settled, is when we can either send duplicate order or refund you.
We do combine shipping, we will review shipping cost charged by Etsy once we have shipped and refund where required. Thank you
Please note as we make these items for your order, dispatch may be a few days, tracking will be sent to you when dispatched.
Featured items
Items
All Items
Reviews
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Rose on 23 Apr, 2024
5 out of 5 starsWill look great with the cottage and lighthouse that this seller offers...highly recommended seller
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Silvia on 09 Mar, 2024
5 out of 5 starsI was very satisfied, as always, with the product and the delivery. Great in my beach hat :-)
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Rose on 20 Feb, 2024
5 out of 5 starsJust arrived...can't wait to build it. Love this size...lots of detail for the small size
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Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
Terms & Conditions and Right of Withdrawal
More information
Frequently asked questions
Wholesale availability
We gladly provide wholesale. Please contact with your shop details along with a list of items you wish to order.
Shipping location
We now ship mostly from France, although we can sometimes ship from UK
Combined shipping
Etsy does automatically combine shipping, although we do review once your order is shipped. We ship most items from France, but we can ship from UK on request.
Seller details
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