Zen Bowtique Facebook Privacy Policy

First published 4/8/2020

This policy was created because your privacy is extremely important to me, so you know exactly what kind of information I collect about you and how I use it.

Please take time to read and understand this policy.

1.1 About me
I am Zen Bowtique and the data controller I control the way information is used and processed.

1.2 How I collect your personal data
You may give me your name and address when you:
- make a purchase
- win a competition or promotion

2.1 Third parties
I will receive your personal data from Facebook/Etsy/Instagram when you place an order and from PayPal when you pay for your order. I will also provide Royal Mail your personal data for the delivery of your orders. Please see link to all third parties privacy policies:
Facebook- https://www.facebook.com/about/privacy/up
Instagram- https://help.instagram.com/519522125107875
Etsy- https://www.etsy.com/uk/legal/privacy/
Royal Mail- https://www.royalmail.com/privacy-notice
PayPal- https://www.braintreepayments.com/en-gb/legal/braintree-privacy-policy

2.2 Your Personal Data

I use the following categories of your personal data:

2.2.1 Identity Data
First name, last name or username
- to identify the person who has placed an order
2.2.3 Contact Data
Delivery address, email address
- to fulfil your order

2.2.4 Financial Data
- payment of your order

2.3 Transaction Data
2.3.1 Details about payments from you for items purchased from me. These include:
- the date of your purchase
- the item you bought from me
- any relevant delivery address

2.4 Purpose/activity
- (a) Identity Data - to process your order/performance of a contact with you,
- (b) Contact- to fulfil your order, responding to your queries & questions
- (c) Financial- to manage payments

2.5 Marketing
2.5.1 Promotional offers from me
2.5.2 You will receive discount codes from Etsy and marketing communication from me if you have requested information from me.
2.5.1 Pictures you provide me will only be used for advertising purposes. I will always ask your permission before using your pictures.

2.6 Change of purpose
2.6.1 I will only use your personal information for the purpose for which I collected it.

2.7 Disclosure of personal Data
2.7.1 I will never share your personal Data with anyone else

2.8 Data Security
2.8.1 I ensure that the information I have about you is kept safe and I as in Zen Bowtique is the only admin that has your personal data.
2.8.2 All orders are kept securely in an order book. Your address is not included in my order book only your first name and your order.

3 How long do I keep your information for?
3.1.1 To meet the legal data protection and privacy obligations, I only hold on to your information for as long as I actually need it for the purpose I acquired it for in the first place. By law the length is 6yrs to comply with legal and regulatory obligations. After that your information will be securely deleted.
3.1.2 You have the right to request at any time what personal data I hold for you free of charge and request for your data to be deleted or amended.

If you have any questions or concerns about this privacy notice and how I handle your personal information please contact me: zenbowtique@hotmail.com

Changes to this privacy policy
I have the right to update this Privacy Policy at any time, and I will provide you with a new Privacy Policy when I make an substantial updates.