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My Etsy shops:
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Accepted payment methods
Returns & exchanges
Cancellations
Payment
International orders take approximately 2 - 5 weeks to arrive. Please be patient!
UK orders have a deliver aim of 2-3 business days.
On the very rare occasion that you have any problems with your order please message me.
On the very rare occasion that you think your order has gone missing, Please message me and a new order will be shipped out as soon as possible.
Can I cancel my order?
No, this is due to all my items are custom made and cannot be resold.
Can I return or exchange my order?
No, this is due to all my items being custom made.
Returns, cancellations, exchanges and refunds are not accepted.*
*please note all my items are custom made items which cannot be returned, exchanged, refunded or cancelled. No matter how quick you contact me order cancellations, returns, exchanges and refunds are not available. This is due to the fact that orders can be made any time after the order is placed. If an order is placed while nails are being made for other orders, I will make it at the same time. All of my items are custom made - they cannot be re-sold (it is very rare for a nail set to be purchased in the same size again). Purchasing my items is also purchasing my time to hand paint the nails and my materials - I can't get that time or materials back.
IT IS THE CUSTOMERS DUTY TO READ THE ITEM DESCRIPTION AND POLICIES, AND TO SELECT THE CORRECT SIZE AND FINISH ETC.
Delivery
International orders take approximately 2 - 5 weeks to arrive. Please be patient!
UK orders have a deliver aim of 2-3 business days.
On the very rare occasion that you have any problems with your order please message me.
On the very rare occasion that you think your order has gone missing, Please message me and a new order will be shipped out as soon as possible.
Additional policies and FAQs
International orders take approximately 2 - 5 weeks to arrive. Please be patient!
UK orders have a deliver aim of 2-3 business days.
On the very rare occasion that you have any problems with your order please message me.
On the very rare occasion that you think your order has gone missing, Please message me and a new order will be shipped out as soon as possible.