IMPORTANT! From July 1, 2021, buyers from the Europ pay tax for purchases over 150Euro upon receipt of the parcel, if the order was up to 150Euro, the tax is paid at the time of ordering and Etsy himself removes this tax and transfers it to the buyer’s country. If the buyer does not agree to pay customs taxes according to the tariffs of their country and the package is returned to me. Refunds will be reduced by this tax and return shipping, so I will have to pay this tax to your country instead of the buyer.
The refund amount should be reduced by the amount of web-site commission, PayPal, bank fees, cost of transfer to my post office and packaging - overall it is about 15% + cost of delivery amount.
I do not accept return custom-made