jacandhugo

Modern Heirloom Jewellery Hand Made to Order

Sydney, Australia

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Thanks for stopping by. Drop me a note, I’d love to hear from you.
I hand make each piece to order in Sydney and ship worldwide using DHL Express to guarantee speedy delivery.
Keep well ❤️ with love, Jac

Announcement

Last updated on Sep 7, 2022

Thanks for stopping by. Drop me a note, I’d love to hear from you.
I hand make each piece to order in Sydney and ship worldwide using DHL Express to guarantee speedy delivery.
Keep well ❤️ with love, Jac

Items

2097 Sales

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jacqueline

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jacqueline

Reviews

Average item review
5 out of 5 stars
(705)
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About jacandhugo

Sales 2,097
On Etsy since 2012

Hello and Welcome!

Each unique piece of jac&hugo jewellery is hand made to order in a sunny studio in Sydney nestled among the buzzing restaurant and shopping streets of Paddington and not too far from the sand and sea of Sydney's beaches. Inspired by my surroundings, I create valuable heirloom pieces designed to last a lifetime and longer.

Making each piece to order minimises waste caused by over production. I hope to inspire a move away from mass produced jewellery toward considered pieces created with purpose. One of a kind pieces that you adore and become a part of your life story.

I use traditional jewellery making methods and finish each piece individually. My team includes a master stone setter and experts in lost wax metal casting. You'll discover that jac&hugo jewellery has a delicious organic feel that comes from being worked by hand.

I hope you love what you find here as much as I love creating each piece and that your purchase will be treasured by family and friends for generations.

Jac x

Shop members

  • jac van Heyst

    Maker, Designer

    If you are new to jac&hugo there's a few things you might like to know! I use a variety of silversmithing methods from casting to metal forming in a small Sydney studio. I use recycled silver and responsibly sourced gold, and I love what I do!

Production partners

  • Diamond Setter

    Sydney, NSW

    To achieve the highest quality I use a professional diamond setter to set my gemstones. My diamond setter has been engaged in his craft for 25 years. This is the last step in the handmade process of creating your ring.

  • a metal casting company using jac&hugo moulds

    Sydney, NSW

    Some of jac&hugo designs are created using a lost wax casting process. This is dangerous work needing expertise and so I use an outside silver casting company to do this step for me. This enables me to offer you a variety of sizes in each design.

Shop policies

Last updated on September 7, 2022
Welcome!

I hope you love what you find here as much as I love creating each piece and that your purchase will be treasured by family and friends for generations.

Each piece is made by hand, one at a time, using .925 and .935 sterling silver or 9ct gold.
I work with recycled silver and gold where possible and buy from a reputable Sydney company who mill and produce their products with the smallest carbon footprint manageable. Recycling doesn't compromise the quality in the slightest as it is thoroughly milled to achieve its classification of .925/.935 sterling or 9ct gold. It means that these precious metals are reused and repurposed.

You can find more about jacandhugo at
www.facebook.com/jacandhugo
www.jacandhugo.com
instagram/jacandhugo


Jacqueline van Heyst
Designer and maker of all jac&hugo jewellery.

PS. All items are custom-made to order with my trusty hound Hugo by my side!

MADE IN AUSTRALIA

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Shipping

Each item is carefully crafted, polished and beautifully presented in a jac&hugo pouch. Then safely packaged so that it arrives to you in perfect condition. I will endeavour to make your piece within 7 business days however it is dependent on the number of orders for that week.

Shipping within Australia:
All parcels are shipped EXPRESS POST with AUSTRALIA POST. This is an overnight service to capital cities with-in Australia Mon-Fri and can be tracked.

International shipping:
Please allow 5-10 business days for shipping. All orders will receive a tracking number and are shipped using DHL Express. With their own planes they are extremely fast and reliable often arriving in the USA within 5 days.

*Customs Duties and import taxes of your country may apply to your shipment. Please be aware of this before purchasing. Any customs charges will be your responsibility.

*Please advise promptly if your order has not been received within 10 days of the dispatch notification. Every effort will be made to make sure you receive your item. But please note that after 4 weeks from dispatch date, any loss must be the customers responsibility if there is no follow up within this time with jac&hugo. To date, jac&hugo has not lost an order during shipping.

Additional policies and FAQs

jac&hugo are unable to re-size a ring and suggest seeking a local jeweller for this service.